About
I am a Training & Development professional with 6+ years of hands-on experience in Learning & Development, backed by 13+ years of overall professional experience across training delivery, training sales, program management, and business operations. Currently working as Training Manager at Sambodhi Research & Communications, I support business leaders by identifying capability gaps, conducting Training Needs Analysis (TNA), and designing practical training interventions across sales, operations, product, and field teams. My role focuses on aligning training initiatives with business requirements and ensuring learning translates into on-ground application. While my core L&D experience spans learning design, facilitation, training calendars, LMS coordination, and training effectiveness tracking, my broader background includes selling training solutions, managing clients, and supporting revenue-focused initiatives. This exposure allows me to approach learning with a strong business lens, e…
Experience
Team Lead Digital Acquisition - Vodafone Idea Limited
Vinsys · Delhi, India
• Responsible for handling Product related Training for Sales, logistics, and delivery staff • Responsible for defining the product vision, strategy, and roadmap. • Monitor and analyze customer's usage of our product • Liaise between the customer and internal teams • Responsible for creating, and publishing training calendars for staff based on the business requirements • Develop and implement product strategies consistent with the company vision. • Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features. • Collect and analyze feedback from customers, stakeholders, and other teams. • Present to stakeholders reports on progress as well as problems and solutions • Works closely with the tech team, sales, marketing, and support to ensure business case and customer satisfaction goals are met. • Responsible for working with the Sales team to onboard and integrate new clients and develop existing client relations…
Team Lead - Program Manager Training and Business Operations
Vinsys · New Delhi, Delhi
• Develop and execute the T&D strategy and budget. • Responsible for handling Training requirements • Collect and analyze data to determine the effectiveness of training techniques • Develop and implement curricula relevant to the training either by original material development or through third-party vendors • Responsible for managing the pool of certified experts, consultants and their allocation for executing various training projects Participating in the successful implementation of new policies and procedures • Coordinating with team managers to ensure all parameters of the calls and training processes are adhered to. • Incorporating effective plans and new concepts to generate sales for the achievement of revenue targets. • Collect and analyze data to determine the effectiveness of training techniques
Program Manager - Autodesk Education - Atc | Corporate Account Manager
Vinsys · New Delhi, Delhi, India
• Leading Autodesk franchise training, selection & development related activities • Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors • Providing guidance to operational centers to generate business by marketing activities • Collect and analyze data to determine the effectiveness of training techniques • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis • Participating in the successful implementation of new policies and procedures • Incorporating effective plans and new concepts to generate sales for achievement of revenue targets • Coordinating with team managers to ensure all parameters of the calls and training processes are adhered to. • Guiding and mentoring Sales manager in day-to-day inside sales and follow-up activities through channels like email, WhatsApp, and calls. • Incorporating effective plans and new concepts to generate sales for the achievement of rev…
Head of Business Management
YCSPL, New Delhi · New Delhi Area, India
BUSINESS DEVELOPMENT HEAD | LEARNING AND DEVELOPMENT MANAGER • Derive HR Strategy to align with the organizational growth and business objectives • Provide HR services & support to business heads & assisting them to achieve divisional goals through strategic people management • Lead vision, strategy and business development for the organization • Align L&D strategy with a Business strategy which maximizes Business Impact • Design and provide a learning delivery plan that gauges effectiveness via talent review processes, change management, organizational design and team building • Conduct need assessment and root cause analysis to improve performance, collaborate with clients to develop training, implement LMS, and assessment tools • Re-vamp specific programs and drive departmental focused engagements, ensuring alignment between competencies and leadership development strategies to achieve ROI and operational goals • Make recommendations to clients regarding learning plans; skills gaps…
Head of Business Development
Multisoft Systems · Noida, India
Dynamic and Business oriented professional with experience in conducting Technical training and development sessions • Assist my organization in reaching goals and objectives related to sales, productivity, profitability and industry penetration, among other areas. • Supervise the team who is responsible to delivery of training and development programs and, in a more senior role, devising a training strategy for the organization. • Analyze data • Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment. • Make crucial business decisions. • Hire, train and evaluate employees. • Regularly tracking the performance of program managers,counselors and Trainers and ensure that a company is on track to meet financial goals. • Develop and implement budgets. • Prepare reports for senior management. • Ensure the department complies with company polices. • Ensure workers have the resources to complete their work. • Assess the performance of the de…
Program Manager | Product Manager
Multisoft Systems Pvt. Ltd · Noida
• Strategic Consulting, including business plan & sales strategy development. • Advising new businesses on formation of corporations and business structures, drafting privacy policies and structuring commercial transactions. • Responsible for team sales achievement by motivating them with proper required guidance. • Conceptualizing strategic developmental training plans at the organizational level to meet diverse business training requirements; aligning them with various service standards that drives business results • Researching new technologies and methodologies in workplace learning and presenting this research. • Counselling the professionals / students and give them the right career options. • Designing and expanding training and development programs based on the needs of the organization and the individual and ensuring that statutory training requirements are met. • Developed Team Leader Development Program (TLDP), to nurture new People Managers & or potential candidates to be p…
Program Manager
Multisoft Systems · Noida, India
Business Development Specialist
S.O.T Gurgaon
• Develop, implement, and monitor training programs within an organization. • Supervise technical training for staff. • Conduct orientation sessions. • Create brochures and training materials. • Develop multimedia visual aids and presentations. • Create testing and evaluation processes. • Prepare and implement training budget. • Evaluate needs of company and plan training programs accordingly. • Conduct performance evaluations. • Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. • Manage staff of classroom facilitators. • Provide performance feedback. • Conduct continuing education training. • Provide leadership development education. • Build solid cross-functional relationships. • Provide logistical support, course development, delivery, evaluation, process measurements, and cost management. • Plan the implementation and facilitation of activities and events, budget spending, material production and distribution, and…
Program Manager Business Development | Training Manager
BSAS India Ltd.
Conduct orientation sessions and arrange on-the-job training for new hires. Develop and organize training manuals, multimedia visual aids, and other educational materials. Arranged training for CAE Inc. (formerly Canadian Aviation Electronics) in Dubai and Czech Republic.
Education
Shobhit University
Master of Business Administration (MBA), International Business / Human Resource
Manav Bharti University
Bachelor of Science (B.Sc.), PCM
IIAE
AME, AVIATION, A/C ENGG.
BSF Airwing
Internship, Airframe Mechanics and Aircraft Maintenance Technology/Technician
ssvm
10+2, Science(PCM)
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