About
Director of Operations and Human Resources Coastal Animal Clinic 3 years Restructured, Hired, developed, retained a highly skilled team. Instilled KPI performance. Customer service care and improvement with google reviews attracting new clients. Accountability towards performance through behaviors and coaching. Practice Manager 9 Years Banfield Pet Hospital Selected for several yearly corporate meetings. Store Manager Starbucks Coffee Company Classroom Facilitator, Mentor Coaching, Food Safety Manager. Orchestrated community events . Manager of the Year. District Sales Leader: New York & Co Lead 12-15 Stores. Inspired a team in Sales, inventory management, merchandising and presentation, Hired, developed, promoted several leaders to Assistant, Store, and District Leaders. Instilled KPI performance measures. Retained employees through recognition. Won numerous sales contest and trips, along with Store Leaders winning. District Sales Leader: Charlotte Russe Helped recruiting initiatives…
Experience
Director of Well Being & Human Resources
Coastal Animal Clinic · Largo and 2 Tampa locations
Present
Strong Communication skills with the Well Being of Receptionist to Technicians to Doctors and Clients. Retention of teams through meeting employees where they are at and where they would like to be. Developing around embracing diversity. Hiring, Recruiting, and Developing Talent. Creating a culture where Teams have the opportunity to make a difference within their Community.
Multi Unit Practice Manager
Banfield Pet Hospital · Tyrone 0317 St. Pete NE 1169
Practice Manager 2
Store Manager
District Sales Manager
Charlotte Russe · Tampa, St. Persbyrg Florida, North and South Carolina, Tennesse
District Sales Leader
New York and Company
Lead a team of 12-14 Retail Stores. Developed for the Future Recruited Managed budgets , sales.
Education
Gibbs High School
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