About
As a certified communication expert and a BSc in IT holder, I work as a Senior Corporate Trainer at Mastech Digital. I partner with various clients to design and deliver training programs that are engaging and relevant. I also use my skills in surveys, process improvement, and trust to measure the effectiveness of the training, and support the trainers in my team to grow and learn. I draw on my technical support and customer service background, and my passion for writing and emotional intelligence, to create and share value.
Experience
Senior Corporate Trainer
Mastech Digital · Noida, Uttar Pradesh, India
Senior Trainer
DISYS India Pvt. Ltd. · Noida, Uttar Pradesh, India
Line Trainer
Teleperformance India · Gurugram, Haryana, India
Senior Customer Service Representative
Teleperformance · Gurugram, Haryana, India
Technical Support Executive
Spring Techno Solutions
Author
Creativica.in
Education
Sikkim Manipal University - Distance Education
Bachelor of Science - BS, Information Technology
Gyan Niketan
Intermediate/HSC
St. Karen's High School
SSC, High School/Secondary Diplomas and Certificates
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