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Teresa Overskei

Teresa Overskei

x-WhatsApp | Helping businesses unlock WhatsApp as a strategic channel for their client-facing teams.

New York, New York, United StatesComputer Software
Company
Coral Messaging
Title
Co-Founder and Ceo
Seniority
Founder
Department
C Suite
Location
New York, New York, United States
Industry
Computer Software

About

What I’ve delivered: •⁠ ⁠🧩 20+ years across tech, strategy, operations, and finance •⁠ ⁠📱 Built and scaled WhatsApp business products division inside Meta / WhatsApp •⁠ ⁠🌐 Co-founded Coral Messaging — solving visibility & productivity gaps in employee–client WhatsApp interactions What I do for teams using WhatsApp with clients: •⁠ ⁠Visibility & compliance: Bring oversight to employee/client WhatsApp chat threads •⁠ ⁠Sales performance & coaching: Smart reminders, next best actions, and manager dashboards •⁠ ⁠Employee productivity: Virtual assistant inside the WhatsApp chat to handle admin tasks •⁠ ⁠Strategy & playbooks: Tailored use cases, messaging frameworks, integrations If you’re thinking: “I wish I knew which WhatsApp engagement behaviors drive sales” “I have no idea how to audit what my team is doing over chat” “I can't stay on top of so many client chat threads over WhatsApp” then let's talk

Experience

Co-Founder and Ceo

Coral Messaging

Present

Director of Operations (Coo) for Whatsapp Business

WhatsApp · New York, New York, United States

I led this “COO” function on go-to-market strategy, operations, and analytics on the journey from $0m to $XXXm in revenues for a 1k employee internal startup building business products on WhatsApp. In my 6 years at Meta, I started up this function in several emerging business areas (music/media content, gaming partnerships, and metaverse partnerships), standing up two new teams from scratch. Before building and running this function for emerging businesses, I led global strategic planning and operations projects for a $60bn revenues ads sales (relationship sales and programmatic call center sales) and support team. Responsibilities included - annual budgeting and investment planning; - quarterly sales team planning customer segmentation, and book of business strategy; - set goals and internal policies; - revenues and key KPIs forecasting, performance reporting, analytics and business intelligence, and quota setting; - marketing full funnel metrics and ROI incl demand generation, lead q…

Angel Investor and Advisor

HBS Angels · London, United Kingdom

Vp Global Strategy and Special Projects

Deezer · Paris, France

Running global strategy / corp dev at music streaming service Deezer, the third largest subscription music streaming service in the world, via London and Paris, including: - Launched two new business lines, expanded globally after success in initial markets - Launched various product and distribution partnerships with household-name US hardware and media companies - Originated and executed acquisitions in the US and Europe (two completed and various others in progress or ultimately not pursued), including product competency bolt ons / acqui-hires, subscriber buy outs, and user migrations - Led post-acquisition integrations, including setting earnout targets, compensation structuring, and product integration timeline and goals - Managed dual-track IPO and private fundraise process resulting in $115m private raise in Jan 2016

Associate, Technology Investment Banking

Morgan Stanley · London, United Kingdom

Associate in the EMEA Technology Investment Banking team, advising CEOs and CFOs of public and private internet companies on strategic reviews and business plans, equity and debt fundraises, M&A, IPOs. Deep knowledge of a variety of internet verticals, including: media/content distribution, fintech, flash sales, classifieds, ecommerce, travel sites, and payments. Responsible for EMEA Technology Investment Banking team P&L budgeting and analysis, project staffing for 7 FTEs, team recruiting for 3 open roles, and generally balancing project demands with team resources, in addition to other full-time job responsibilities Selected completed deals include: - Private fundraising for an internet company in Spain - Private fundraising and business plan building for an internet company in Russia - Minority stake sale for an internet company in France - IPO of Zalando in Frankfurt - IPO of Rocket Internet in Frankfurt - IPO of CNova in New York

Assistant Vp of Private Equity Investing

Alternative Investment Capital, Ltd.

Alternative Investment Capital, Ltd. is a subsidiary of Mitsubishi Corporation, managing $3B in global private equity and VC investments for Japanese institutional clients. Role involved: - Advising on private equity investment choices via both discretionary and non-discretionary investment vehicles. - Led complete fund due diligence (track record analysis, strategy analysis, and onsite interviews) - Developed relationships with top-tier overseas private equity funds (Asia, Europe, and North America)

Strategy Consultant

Capital One · Boston

Advised the CEO and business heads at Capital One on long-term business strategy with an internal team of consultants. First member of the team hired straight out of college, to work alongside coworkers who were previously at Bain, BCG, McKinsey, or Mercer for several years. Projects included: - Growth strategy: responsible for mapping a growth plan for a business division, setting and measuring objectives, interfacing with stake-holders, and managing a team to execute - International expansion: built market entry strategy into LatAm, becoming company subject matter expert in the target country and industry - Data mining in SQL to drive strategic insights: complete ownership of the first data mining project in the team; shared results directly with the CEO, and created a standardized set of queries and outputs for regular reporting to the CEO - Directly supported CEO on strategic rationale for numerous acquisitions, the largest of which was $15B

Education

Harvard Business School

MBA

Yale University

Bachelor’s Degree, Biochemistry, double major in Economics

Yale University

Master’s Degree, Biochemistry

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