About
I’m an aircraft engineer turned global tech leader, poet, and inclusion advocate, blending precision with purpose across cockpit, code, and community. With 16+ years of cross-functional experience from the Indian Air Force to Amazon, I now lead global IT operations, remote tech teams, and AI-driven innovation across continents. At the core of it all: empathy, strategy, and human connection. 🔹 Currently: Global IT & Innovation Leader @ Amazon 🔹 Focus Areas: Automation, DEI, Program Management, Sustainable Ops 🔹 Certifications: PMP | AWS | ITIL | Scrum | Six Sigma 🔹 Passions: Poetry, Public Speaking, Ethical Leadership, Youth Mentorship As Amazon’s APAC DEI Manager and a motivational speaker, I champion equity, emotional intelligence, and inclusion at scale. My channel 🎧SoulfulBreak from the Hustle shares reflections through poetry, philosophy, and personal stories that bring calm and clarity to busy minds. Awarded by the Vice President of India and Amazon’s global leadership, I bel…
Experience
Global It Manager- Leading 24×7 Global Tech Ops for Amazon Shopping Lockers Across Apac, Na & Amer
Amazon · India
Present
Managing 42 engineers & 3 managers across time zones Achieved 35% automation uplift, reducing manual effort equal to 5 FTEs Built dashboards to track Agile metrics, KPIs, and process health Ensure 100% uptime for customer-facing systems using AWS & Linux-based tools Driving people-first leadership and inclusion as APAC DEI Manager
Global Program Manager- Led 30+ Global It Programs With Focus On Automation, Compliance & Delivery
Amazon · India
Established a 40+ member ops team for global support Designed & implemented intake and prioritization scorecard Improved automation from 8% to 35%, saving weekly manual hours Created central reporting system for leadership metrics Actively led DEI and Sustainability initiatives across APAC
Product Manager- Oversaw Billion-Scale Digitization and Infra Projects Using Iot and Erp Systems.
Indian Air Force (IAF) · India
Delivered INR 700M MAXIMO-based ERP system for 10,000+ assets Enabled smart maintenance using RFID and IoT tech Set up new operational site and quality assurance labs worth INR 50B Trained 7,000+ personnel using cloud-based M-learning Designed security systems using kiosk & CCTV integrations
Program Manager- Drove Modernization, Planning, and Cross-Border Vendor Coordination
Implemented RACI-based maintenance plans, improving availability by 20% Managed international collaborations with Russian, French & US vendors Supervised overhauling, production & indigenization programs Developed safety protocols based on hazard analysis Led national-level events with 15,000+ attendees and media
Operations Manager- Managed Operational Readiness, Logistics, and Supply Chain Systems
Indian Air Force (IAF) · India
Delivered 100% operational uptime with zero critical errors Improved delivery by 30% while optimizing transport costs Reduced inventory by 10% via ABC, VED, FSN analysis Led mental wellness and vocational training programs Streamlined emergency planning & human error mitigation
Student Developer (Ibm Coe Lab)- Early Foundation in Programming, Database Systems, and Innovation
IBM · India
Built 7-layer biometric OLTP software for security Developed 6 AI-based robots and user apps Reached TGMC semifinals with a job portal project Prototyped AI-integrated solutions for real-world use Strengthened early technical leadership and creativity
Education
Indian Institute of Management Mumbai
General Management Program, Supply Chain Management and Finance
Suresh Gyan Vihar University
Master of Business Administration - MBA, Business Analytics and IT Management
Visvesvaraya Technological University
Master of Technology - MTech, Aeronautical Engineering
SKIT Jaipur
Bachelor of Technology - BTech, Computer Science
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