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Sonam Suman Mishra

Sonam Suman Mishra

L&D Manager | LMS Administrator | Articulate Storyline · Cornerstone · ServiceNow . compliance wire .| GCC & Pharma | Op…

Hyderabad, Telangana, IndiaPharmaceuticals
Company
Daicel Chiral Technologies (India) Pvt Ltd
Title
Training Manager
Seniority
Manager
Department
Master Information Technology
Location
Hyderabad, Telangana, India
Industry
Pharmaceuticals

About

I’m a results-driven Learning & Development professional with 9+ years of experience building and managing enterprise-wide training ecosystems across global pharmaceutical organizations.Currently open to new opportunities in L&D, LMS Administration, or Instructional Design — preferably within GCC, pharma, or shared services environments.What I bring to the table: •       ✅  LMS Administration — Cornerstone OnDemand, ServiceNow, Compliance Wire •       ✅  E-learning Development — Articulate Storyline & Adobe Captivate •       ✅  Managed 30+ trainers across India, USA, Japan & Europe •       ✅  GMP/GxP/GDP compliance training & audit readiness •       ✅  Kirkpatrick Model Evaluation (Levels 1–4) •       ✅  Scaled trainer pool by 275% through Train-the-Trainer pr…

Experience

Training Manager

Daicel Chiral Technologies (India) Pvt Ltd · Hyderabad

Present

• Lead L&D strategy for 450+ employees across India, Japan, Germany, France & Poland • Scaled qualified trainer pool from 4 → 15 through structured Train-the-Trainer curriculum (+275%) • Administer LMS for all SOP and compliance training programs • Develop interactive e-learning modules using Articulate Storyline & Adobe Captivate • Apply Kirkpatrick Model (L1–L4) to evaluate training effectiveness; report KPIs to leadership • Drive GMP refresher training for 450 lab personnel + full induction training for new joiners.

Global Qms Gxp Training and Learning Operational Expert

Novartis India · Hyderabad

• Managed training operations across India & USA (4 sites) as global L&D strategic partner • Led LMS governance for Cornerstone OnDemand (Up4G) — system health, configs & quality records • Managed team of 30 trainers; prepared monthly KPI & TQP completion reports • Acted as Proton Tester for ServiceNow Vancouver upgrades; identified critical defects with dev teams • Developed interactive e-learning modules using Articulate Storyline & Adobe Captivate • 🏆 Received Novartis Star Galaxy Award for exceptional performance & cross-functional collaboration.

Training Coordinator

AUROBINDO PHARMA LTD · Hyderabad

Training Coordinator & Quality Management System Executive:- • Coordinated GMP, GDP, and quality training programs across cross-functional teams • Managed Change Control as Officer — daily reports for QRM, NDA, and ANDA data • Delivered technical, CAPA, OSS and OOT-related training; supported audit compliance • Promoted from Trainee → Junior Executive → Executive within 4 years based on performance

Education

NEWTON University

bachelor in pharmacy, Biology/Biological Sciences, General

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