About
Hi, I'm Siarah! I've been a veterinary professional for almost 10 years. Being apart of the veterinary field is incredibly rewarding. The goal for me is to help people help their pets. I spent years as a kennel technician and then followed up with years as a receptionist. From there, I went to lead receptionist and made it to office manager. Through that time, I have worked with exotics, emergency, general practice, surgery, and specialty. Helping my team do their very best, and providing clients with the best experience possible is what I strive to accomplish.
Experience
Office Manager
Main Street Animal Clinic · San Angelo, Texas, United States
Lead Receptionist
Main Street Animal Clinic · San Angelo, Texas, United States
Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of pets, Increased customer loyalty through consistent and prompt service and listened attentively to caller needs to ensure a positive customer experience. Successfully spearheaded campaigns on social media platforms including Facebook, Twitter, and Instagram and managed social media planning for execution of marketing strategies. Supervised support in animal rooms changing cages and works in the cage wash operation, ensured that all animal kennels are observed on a daily basis, maintained quality performance of departmental and client objectives - including meeting/exceeding departmental standards with respect to animal health and welfare, facilities condition, sanitation levels.
Photojournalist
Air National Guard · Houston, Texas, United States
Write, edit and photograph news and features stories for base newspapers, social media outlets, base websites and media releases and document photos: official portraits, crime scene and alert photography, combat documentation.
Veterinary Receptionist
Blue Oaks Veterinary Clinic · Roseville, California, United States
Answered phone calls, scheduled appointments, obtained medical records, filled medication, responded to emails and upkept the tidiness of the clinic. Provided each client with prompt and friendly service.
Client Service Representative
Responded to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of pets, Increased customer loyalty through consistent and prompt service and listened attentively to caller needs to ensure a positive customer experience.
Kennel Technician
Vca Westside Animal Hospital · Texas, United States
Education
Defense Information School
Photojournalism
Alvin College
Associate's degree, General Studies
Robert Turner College And Career High School
High School Diploma
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