About
I’m currently a Product Manager at PharmEasy, where I own the Labs and Reporting portfolio. My main focus is the post-booking experience, essentially making sure everything from the moment a patient books a pathology or diagnostic test to the moment they receive their report is seamless, transparent, and stress-free. Keep a look for uber interesting features that we will be rolling out this year! It will definitely make you manage your health easy, intuitive and even fun! Before diving into the diagnostics space, I worked on product-led growth strategies and operational efficiency. I’m a big believer in using data to solve complex problems and build systems that actually make life easier for both our users and our internal teams. A bit about me outside of work: When I’m not looking at product flows, you’ll probably find me on a court playing tennis, cricket, or volleyball. I’m also a big fan of trying new cuisines and unwinding with a good action thriller. I’m always happy to connect a…
Experience
Product Manager
MRI Software · Cleveland, Ohio, United States
1. Enhanced operational efficiency by 25% by streamlining incident management on Jira, addressing a 15-month backlog of 100 incidents through effective categorization and SOP development to meet acceptance criteria for feature implementation. 2. Utilized API integration to streamline the authentication process, reducing login time by 30% for users across all platforms. 3. Crafted detailed integration documentation in Confluence for the API connection with RentPayment, empowering users to view rent breakdowns and execute payments directly within PHA Pro without needing to access RentPayment separately. 4. Integrated client feedback gathered from interviews into the product development cycle, leading to a 15% increase in user satisfaction and a 20% decrease in customer churn rate.
Lean Consultant
Smithers-Oasis · Stow, Ohio, United States
1. Product-Led Process Improvement: Spearheaded a Lean Six Sigma initiative that reduced Work-in-Process damages by 30% ($19K annual savings) by redesigning workflows and implementing real-time data tracking. Collaborated with engineering and QA teams to align solutions with user pain points, driving a 44% reduction in handling waste. 2. Data-Driven Decision-Making: Leveraged value stream mapping and fishbone analysis to identify 37.65% material waste in waterjet cutting. Proposed and validated solutions through iterative prototyping, improving yield by 20% and informing a $50K/year cost-optimization roadmap. 3. Cross-Functional Leadership: Led a 5-member team (engineering, operations, QA) to redesign foam handling workflows, reducing manual errors by 28%. Trained 50+ staff on new protocols, achieving 90% compliance and enabling a 3-month pilot for scaled production. 4. Metrics-Driven Execution: Designed and monitored KPIs for a 6-month operational overhaul, reducing lead times by 15%…
Six Sigma Student Consultant (Green Belt)
Progressive Insurance · Cleveland, Ohio, United States
• Collaborated with cross-functional teams to execute solutions derived from DMAIC Methodology, resulting in a 10% reduction in average resolution time for IT tickets. • Analyzed IT infrastructure to identify root causes of outages, resulting in a 5% reduction in downtime for Progressive Insurance's critical systems. • Implemented the credit back model in conjunction with stakeholder feedback to create a robust risk management incentive model, resulting in a 12% decrease in outage-related incidents within the organization.
Strategy Intern
Case School of Engineering at Case Western Reserve University · Cleveland, Ohio, United States
1. Working with the Executive Director of the MEM program. 2. Project Coordination: a. Support ongoing projects by coordinating tasks, timelines, and resources. b. Collaborate with project managers to gather and compile project updates and reports. c. Assist in preparing presentations and documents for internal and external stakeholders. 3. Data Analysis and Reporting: a. Collect, analyze, and synthesize data related to engineering projects and operations. b. Assist in preparing reports, charts, and graphs to present data-driven insights. 4. Process Improvement: a. Identify areas for process optimization and efficiency enhancement within the engineering management workflows. b. Participate in discussions on refining office procedures and implementing best practices. 5. Cross-functional collaboration: a. Work with engineering teams and other departments to facilitate communication and information exchange. b. Collaborate on cross-functional initiatives, fostering a culture of teamwork.
Student Consultant
Fowler Center for Business as an Agent of World Benefit · Cleveland, Ohio, United States
Collegiate consulting team to help Client get its organization B-Corp certified. 1. Remove the roadblocks and guide businesses through measuring and managing their impact. 2. Assisted clients by facilitating the creation of comprehensive financial statements and conducting in-depth financial analysis to support informed decision-making. 3. Deliver strategic advice and actionable recommendations to assist client in expanding their customer base and driving sustainable growth. 4. Initiated the groundwork to commence the B Corp Assessment process.
Deputy Chief of Staff
Singh And Sinha Motors · India
• Orchestrated cross-functional execution across 4 departments (Engineering, Manufacturing, Product, Operations), delivering 3 large-scale programs on schedule, by aligning ownership, dependencies, and execution plans. • Executed a major engineering software rollout across 4 technical teams, achieving synchronized delivery across 10+ interdependent workstreams, by coordinating milestones, timelines, and resource allocation. • Built program-level KPIs and leadership dashboards, improving quarterly planning accuracy by 20%, by tracking velocity, blockers, and quality gaps across active initiatives. • Detected and mitigated 10+ program-level defects and workflow bottlenecks, preventing a 2-month production delay, by implementing structured risk reviews and corrective action plans. • Standardized the Engineering Change workflow, reducing approval cycle time from 7 days to 2 days and increasing execution efficiency by 15%, by defining clear intake criteria and approval paths. • Coordinated…
Project Intern
Vista Mining Pvt. Ltd. · Bhilwara, Rajasthan, India
Studied the reduction behavior and kinetics of iron ore-fired pellets. The effect of different reduction parameters such as temperature (850-1000oC), time (15-120 minutes.), mixing of particles of different sizes at different ratios for pellet preparation, etc. on the reduction behavior of iron ore pellets.
Business Development Associate
BYJU'S (Think & Learn Pvt. Ltd.) · Mumbai, Maharashtra, India
Worked on bringing and making education more accessible and affordable by raking in the edtech revolution brought forward by Byju's. Learnt the nuances of Sales and Marketing during the same.
Summer Trainee
Mahindra and Mahindra Limited [Automotive, Farm Equipment and Agri Business] · Kandivali
Worked in Engine Processing Unit of Mahindra Tractors. Gained practical knowledge of how the industry functions and also solved a problem of Inspection of Oil Holes in crank case.
Education
Weatherhead School of Management at Case Western Reserve University
Master of Business Administration - MBA, Operations and Product
Manipal University Jaipur
Bachelor’s Degree, Mechanical Engineering
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