About
As the Director of Learning and Development at Aziro, I bring over 22 years of expertise in leading global training initiatives and operationalizing innovative learning solutions. My work focuses on driving business performance, managing cost-effective training budgets, and aligning training strategies with organizational goals. I actively collaborate with business leaders and HR teams to identify and address internal training needs while leading and empowering teams to execute strategic plans effectively. With a strong foundation in global initiatives, change management, and stakeholder engagement, I am committed to fostering growth and innovation in the learning and development function. My mission is to create impactful solutions that enhance organizational productivity, optimize processes, and drive measurable results.
Experience
Director of Learning and Development
Aziro (formerly MSys Technologies) · Pune Area, India
Present
I successfully directed learning and development initiatives at Aziro, enhancing training effectiveness and operational performance. • Established strategic plans to implement learning solutions that align with business objectives. • Collaborated with cross-functional teams to create a comprehensive training calendar. • Developed marketing strategies for lead generation through digital and affiliate marketing channels.
Group Manager- Service Practice
Centum Learning (part of upGrad) · Gurugram
In my role at Centum Learning Limited, I was responsible for managing a training team and enhancing operational efficiency through targeted training programs. I conducted training needs assessments and audits, ensuring that our training initiatives aligned with organizational goals. By fostering effective relationships with staff and stakeholders, I successfully motivated teams to meet performance targets.
Assistant Manager - Training
Saburi TLC (Techlive Connect) · Gurgoan
I successfully integrated adult learning theories into training solutions to align with business goals. • Developed and deployed various training programs, including technical and sales training. • Managed direct reporting staff, fostering their professional growth and productivity. • Prepared comprehensive reports on training costs and performance metrics to inform management decisions.
Professional Freelancer Trainer / Proprietor
BRAND U · Noida Area, India
As Proprietor of BRAND U, I led both business operations and client training initiatives, combining marketing strategy with capability-building to drive product adoption and steady revenue growth. Key Contributions: • Delivered client training to improve product knowledge and usage • Built and executed marketing & sales strategies, boosting monthly sales • Understood client needs and enhanced products based on feedback • Coordinated with manufacturing teams to improve quality and standardization • Managed the entire proposal development process and ensured timely submissions • Maintained business development pipelines and supported brand presence at trade shows and events • Strengthened client relationships, improving retention and repeat business
Lead Process Trainer
HCL Technologies · Noida
• Developed and delivered comprehensive technical training materials for new hires, team leads, and senior management. • Integrated innovative technology, such as Video Learning, into training sessions to enhance engagement. • Conducted evaluations of training materials and organized hands-on activities to cater to diverse learning needs.
Training Lead
iGATE · Noida
Conducted sales and process training for customer service teams, enhancing first-call resolution rates by 20%. Received "Team Player Award 2004" for collaboration and contributions to training success.
Education
Sri Guru Gobind Singh College Of Commerce
Bachelor's degree, Business/Commerce, General
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