About
Advocating consumer centric products and services through applying holistic consumer and market research. Experienced in Consumer Insights with a demonstrated history of working in CPG and retail industries. Skilled in Microsoft Office Suite, SPSS, and Presentations. Strong research professional graduated as an MMR from The University of Georgia.
Experience
Category & Shopper Insights Manager
Kenvue · New Jersey, United States
Present
• Leading omni shopper insights and category management across Hair and Body Care categories across Neutrogena, Aveeno, Lubriderm, OGX, Rogaine, and Maui Moisture brands • Advancing category growth by creating custom omni strategies and solutions through development and synthesis of market and shopper insights • Developing and translating complex primary and secondary data into actionable insights for internal and external customer teams to influence the shopping environment and shopper behavior • Directing category and brand store principle standards, generating and applying foundational insights to maintain and grow key shelf performance metrics • Cultivating insights best practices among cross-functional partners by educating on research methods and bringing in new capabilities with emphasis on behavioral approaches
Principal Scientist, Consumer Science
Johnson & Johnson Consumer Health · Skillman, New Jersey, United States
Skin-Health & Beauty Category Lead • Led agile end-to-end research learning plan development for Face and Body Care utilizing stage appropriate methods across Neutrogena, Aveeno, Lubriderm, and Clean & Clear brands • Designed and executed consumer and user research based on product development strategies through collaboration with cross-functional partners • Delivered strategic, actionable insights through strategic and iterative qualitative and quantitative research methodology blends • Cultivated critical internal and external partnerships to foster valuable consumer, HCP, and retailer learning implementation • Oversaw full-time direct report leading Body Care, guiding execution of quality research studies and developmental opportunities • Fostered a consumer centric culture through consumer science 101 sessions and democratization of consumer research data
Sr. Scientist, Consumer Science
Johnson & Johnson Consumer Health · Skillman, NJ
Skin-Health Category Partner • Design and drive consumer research based on product development strategies in the Skin-Health Beauty category through collaboration with cross-functional partners, gaining and applying holistic consumer insights • Lead agile, iterative consumer research learning plan development utilizing stage appropriate innovative rapid methods across Aveeno and Lubriderm brands • Delivering creative research proposals with strategic and iterative methodology blends, uncovering actionable business and research insights • Oversee full-time contractor, guiding execution of research studies
Scientist, Consumer Science
Johnson & Johnson Consumer Health · Skillman, NJ
Global Baby Category & Consumer Experience Center (CxC) Business Development (June ‘17-May’19) • Designed and led global baby qualitative and quantitative research learning plans for the cleanser, leave-on, and diaper rash product categories, developing research and product global utilization strategies • Provided North America expertise and execution for regional baby projects, leveraging learning for region clusters to streamline knowledge expansion and testing • Supported CxC global business development initiatives cross-category and globally - Established new global opportunities for greater consumer touch points in APAC region through agile methods - Built CxC cross-sector and category research capabilities and relationships through project leadership, methodology design, study execution, and report development as supplier study manager for pharma, medical device, and CPG industry projects - Shanghai, China International Assignment: Built new Shanghai research team and developed i…
Consumer Insights Analyst
Lowe's Companies, Inc. · Mooresville, North Carolina
• Customer Focused Project Leader: Built and shared customer insights through market research survey administration, oversight, analysis and presentation; managed vendor to effectively maintain portal site • Redesigned Services and Sales Employee Incentive Program based on competitive benchmarking, focus groups, and key opinion leader feedback; included modeling and analytics of historical data • Administered, analyzed and reported on mobile customer insights tracking study • Synthesized data to create quarterly summary reports of consumer insights for corporate distribution
Student Researcher
• Create online shopper segments for men’s apparel categories • Gain insight into consumer’s online purchase process, drivers, limitations, and triggers • Conduct survey research among online purchasers of men’s apparel categories
Emerging Technologies & Consumer Insights Intern
• Created concept videos of focus groups by analyzing focus groups to highlight and present key focus group ideas • Conducted population forecasts using excel • Performed and reported on literature reviews regarding emerging technologies topics
Human Factors Research Assistant
UCF Army Research Lab
• Administered data collection, entry, and analysis in support of research experiment
Clinical Affairs Intern
• Created and populated a new clinical research database in Teamcenter software to consolidate and maintain clinical research data files for auditing purposes • Stored and retrieved clinical study data • Masked product for clinical studies via research over-labeling • Researched and communicated competitor research clinical analytics
Research & Development Intern
• Created advanced methods to test visual acuity by characterizing visual stimuli to improve vision care • Conducted and presented research and authored documents describing ideas and results of studies • Conducted and presented literature reviews on myopic refractive errors (nearsightedness)
Sales Associate
• Ensured customer satisfaction through fulfillment of internet sales and special orders, phone coverage, customer checkout, display design, organization of inventory in store, administrative duties.
Education
The University of Georgia
Masters of Marketing Research
University of Central Florida
Bachelor's degree, Psychology
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