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Sami Kaplain

Sami Kaplain

Global Consumer Insights & Analytics @ Fresh (LVMH)

New York, New York, United StatesRetail
Company
Fresh
Title
Senior Manager, Consumer Insights & Analytics
Seniority
Senior
Department
Master Information Technology
Location
New York, New York, United States
Industry
Retail

About

As a Product Manager with a passion for customer insights and data-driven strategies, I specialize in transforming complex data into actionable business solutions. With a strong foundation in product management and VOC, I've consistently delivered impactful features that enhance user experiences and drive business growth. I thrive on collaborating with data scientists to uncover deep customer insights, informing product vision and making data accessible to teams across the business. My experience spans working with cross-functional teams, including design and engineering, to bring innovative products to market. Whether through A/B testing, user research, or analyzing customer feedback, I'm committed to understanding the customer journey and using data to guide decision-making. My goal is to create seamless, user-friendly solutions that not only meet business objectives but also delight users.

Experience

Senior Manager, Consumer Insights & Analytics

Fresh · New York, New York, United States

Present

Lead Product Manager

Saks · New York, New York, United States

Senior Manager Business Operations

Saks · New York, New York, United States

Product Manager - Voice of Customer

Saks · New York, New York, United States

Product Manager

Deloitte Consulting · Greater New York City Area

Business Technology Analyst

Deloitte Consulting · Greater New York City Area

Student Statistics Tutor

University of Michigan · Ann Arbor, Michigan

Research Assistant

University of Michigan · University of Michigan

Business Technology Intern

Deloitte Consulting · Greater New York City Area

Seo/Ppc/Analytics Intern

Seer Interactive

Drama Specialist

Camp Green Lane

Education

University of Michigan - School of Information

Bachelors of Science in Information, Concentration: User Experience Minor: Applied Statistics

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