About
Building and scaling fulfillment networks that bridge people, systems, and performance. I am an operations leader with over 12 years of experience working across large-scale and high-growth environments, including Amazon, Walmart, Nimble Robotics, and now Stord. My work has focused on helping complex fulfillment and supply chain organizations move from reactive execution to more deliberate, scalable operating models. Over the years, I have worked across automation-enabled and third-party logistics networks, supporting growth from early pilots through multi-site scale. I have partnered closely with executive, finance, and technology teams to turn growth priorities into practical operational decisions—improving service, cost, quality, and execution discipline along the way. I tend to operate at the intersection of strategy and execution, spending time on capacity planning, operating model design, and the mechanisms that help teams perform consistently as systems grow more complex. I care…
Experience
Head of Fulfillment Operations
Stord · San Francisco Bay Area
Present
Senior leader responsible for fulfillment and network operations, focused on scaling execution, improving service and margin performance, and building repeatable operating mechanisms across a growing multi-site environment. Partner with executive leadership to translate growth priorities into operational decisions, including capacity planning, service-level trade-offs, operating model design, and network expansion readiness, while establishing clear ownership, accountability, and quality rigor across teams.
Vice President Fulfillment Operations
Scaled Nimble’s fulfillment network to 10× throughput growth, improved robot uptime by 128%, and built the leadership structure and systems that sustained performance and retention.
Senior Director of Operations
Nimble Robotics · San Francisco Bay Area
Strengthened Nimble’s cost structure and reliability systems—reducing cost per unit by 66%—through capacity planning, labor modeling, and preventive maintenance programs that improved uptime and created real-time visibility across performance metrics.
Director of Operations
Built Nimble’s first robotics-enabled fulfillment operation from concept to production, defining OMS/WMS workflows, site operations, and client-facing processes that maintained reliability through rapid product evolution.
General Manager, (Non-Sortable Fc) & Network Ci Leader
Walmart eCommerce · San Francisco Bay Area
Led large-scale eCommerce fulfillment operations across the West Coast, building a greenfield site to full-scale readiness, developing network playbooks adopted company-wide, and driving multi-million-dollar efficiency gains through Lean process improvements.
Senior Manager, Business Operations Strategy
Amazon · Bengaluru Area, India
Led the expansion of Amazon Pantry in India, developing a low-cost fulfillment model that improved profitability and national reach. Partnered with tech, supply chain, and finance teams to enhance forecasting, reduce transportation cost, and improve customer experience—significantly accelerating click-to-deliver time during peak periods.
Multi Site Leader, Amazon Robotics Sortable Fcs (Pantry)
Amazon · San Francisco Bay Area
Led end-to-end operations for Amazon Pantry across multiple fulfillment centers, managing $500M+ in annual operations and overseeing 2,000+ associates, 60+ leaders, and support teams in maintenance, capacity planning, and process improvement. Partnered with business, supply chain, and finance teams on forecasting and cost modeling to reduce stockouts, lower transportation cost, and improve cost per unit across the network.
Site Lead, Amazon Robotics Sortable Fc
Amazon · San Francisco Bay Area
Led $120M+ fulfillment operations while evolving Amazon’s Pantry AR Sortable network—partnering with HQ teams to design scalable processes, optimize automation and robotics flows, and strengthen unit economics and capacity. Developed and mentored mid-level leaders to support network expansion.
Operations Manager, Fulfillment
Amazon · San Francisco Bay Area
Launched two new fulfillment sites (Cross Dock and AR Pantry) and led large-scale operations focused on safety, productivity, and cost efficiency through process standardization and daily performance management.
Manager
Inovalon · Bowie, Maryland
Led risk management and analytics programs for national health plans, improving audit performance and delivery outcomes through data validation and predictive tools.
Graduate Student
One year MBA degree from Krannert School of Management, Purdue University.
Senior Manager
Managed large-scale service operations across India, driving revenue growth, productivity gains, and network expansion through data-driven process improvements.
Manager
Education
Purdue University Daniels School of Business
Master of Business Administration (MBA), Strategy and Operations Management
Visvesvaraya National Institute of Technology
BE, Mechanical Engineering
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