About
Learning & Development professional specializing in instructional design, content development, and e-learning solutions. Experienced in leading regional training initiatives, building scalable learning programs, and enabling capability across sales and operations teams. Strong in training needs analysis, content strategy, facilitation, coaching, and mentoring, with growing focus on AI-enabled learning solutions. Open to opportunities in L&D, Instructional Design, and Corporate Training.
Experience
Regional Training Manager
Kissht · Mumbai, Maharashtra, India
• Led regional Learning & Development initiatives to support business growth and performance improvement across sales and operations teams. • Designed and delivered onboarding, refresher, and capability-building programs for field and branch teams. • Developed structured learning content including presentations, job aids, and e-learning modules aligned with business needs. • Collaborated with stakeholders to identify training needs and implement targeted learning solutions. • Drove consistency in training delivery and learning standards across regions.
Training Manager
HDB Financial Services Ltd. · Mahape, Navi Mumbai
• Managed end-to-end training programs for sales and operations teams across multiple locations. • Conducted Training Needs Analysis (TNA) and designed learning interventions to improve productivity and compliance. • Delivered classroom and virtual training sessions on product knowledge, process, soft skills, and performance improvement. • Created learning content including presentations, assessments, and facilitator guides. • Partnered with business leaders to track training effectiveness and learner performance.
Regional Trainer
Satin Creditcare Network Limited · Agra, Uttar Pradesh, India
• Handled regional training operations across 70+ branches in UP West. • Conducted induction, refresher, and skill-based training programs for frontline and branch staff. • Supported branch teams in improving sales effectiveness and operational adherence. • Coordinated with regional leadership to ensure consistent training rollout and capability development.
Human Resources Recruiter and Trainer
TCI Group (Transport Corporation of India Limited) · Gurugram, Haryana, India
• Supported HR and training operations including recruitment coordination, documentation, and onboarding. • Conducted soft skills and communication training for warehouse and supply chain staff. • Assisted in training delivery for logistics, freight, and courier operations. • Supported learning initiatives across multiple operational units.
Intern
RASHTRIYA ISPAT NIGAM LTD · Vishakhapatnam Area, India
Education
Lovely Professional University
MBA
Lovely Professional University
Bachelor's degree, Information Technology
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