Rotate Your Device

This site doesn't support landscape mode. Please rotate your phone to portrait.

Ritin Dhawan

Ritin Dhawan

Head of Product, Cards Segments | Capital One

Greater Richmond Region, United StatesFinancial Services
Company
Capital One
Title
Head of Product, Card Segments
Seniority
Head
Department
Product Management
Location
Greater Richmond Region, United States
Industry
Financial Services

About

Driven product executive, and strategist with a track record of success in leading large business transformations, product and experience modernization and large operations. Effective General Manager with strength in leading at scale organizations to drive digital transformation. • Product Management • End to End Customer Experience • Technology & Data Modernization • Business Strategy & Planning • Well Managed Scaled Operations • Mergers & Acquisition Integrations • Launching new products and businesses • At Scale Leadership & Change Management

Experience

Head of Product, Card Segments

Capital One · Richmond, Virginia, United States

Present

Head of Product for all Card Segments & P&Ls and accountable for Product capabilities and end to end Customer Experience serving customers across the entire credit spectrum.

Chief Product Officer & Chief Operating Officer, Card Partnerships

Capital One · Richmond, Virginia, United States

Lead a large and diverse team across Product Management, Customer Experience, Partner Operations, Retail Field Sales and Data Analytics supporting Capital One’s portfolio of Co-Brand and Private label Card Partnerships. Accountable for go to market and launch of CapitalOne's credit card relation with Williams Sonoma, REI and BJs.

Vice President, Product Management

Capital One · Richmond, Virginia, United States

CPO & COO, Capital One Walmart Credit Card Partnership. Accountable for Product Management, Customer Experience, Operations, Risk/Well Managed, Field Sales, and Data Analytics

Vice President, Product Management

Capital One · Richmond, Virginia

Accountable Executive for Capital One’s Card Platforms and Customer Experience for Payments and Rewards

Sr. Business Director, Payments Platform & Customer Experience

Capital One · Richmond, Virginia

General Manager and Country Head, Capital One India

Capital One · Bengaluru Area, India

General Manager and Country Head for Capital One India and Head for US Card Analytics Shared Service

General Manager and Country Head, Capital One Philippines

Capital One · Manila, National Capital Region, Philippines

General Manager and Country Head for Capital One Philippines

Assistant General Manager, Capital One Philippines

Capital One · Manila, National Capital Region, Philippines

Sr. Business Director and Assistant General Manager for Capital One Philippines Shared Service.

Business Director, Offshore Operations Integration

Capital One · Richmond, VA

Integration lead for Capital One's acquisition of HSBC US Card Portfolio. Accountable to drive strategy and execution of integrating HSBC's offshore operations and assets into Capital One. Lead Capital One's expansion in India and set up a brand new Shared Service Center operations in the Philippines.

Sr. Manager, Offshore Operations Integration

Capital One

Sr. Manager, Operations Analysis

Capital One

Manager, Operations Analysis and Process Engineering

Capital One

Manager, Project Management, Small Business Card

Capital One

Sr. Project Manager, Rewards

Capital One · Richmond, Virginia Area

Product Delivery Lead

CA Technologies

Education

Capital One

Lean Certification

Keane

Six Sigma Green Belt Certification

Institute of Project Management

PMP, Project Management

Barkatullah University, Bhopal

Bachelors of Engineering (Hons.), Computer Science

Find leads like Ritin

Origami finds your ideal customers across 15+ data sources with a single prompt.

Try Origami Free