About
Passionate about veterinary medicine and business operations, I thrive on learning, growing, and finding new ways to improve clinic efficiency, team culture, and patient care. As the Practice Manager at Animal Medical Center of Marquette, I oversee financial management, staff development, and workflow optimization—all with the goal of creating a thriving, supportive environment for both our team and clients. My journey began hands-on as a Veterinary Assistant, where I developed a deep appreciation for both the medical and business sides of the field. That experience fuels my drive to continuously improve and innovate, ensuring the best possible experience for pets, their families, and the veterinary professionals who care for them. I earned my Bachelor of Science from Northern Michigan University, where I was honored as the winner of The Big Pitch New Business Venture Competition. With a strong passion for personal and professional growth, I’m always open to new opportunities, experien…
Experience
Veterinary Practice Manager
Animal Medical Center of Marquette
Present
Handle financial management tasks, such as budgeting, forecasting, and managing accounts. Develop and enforce policies and procedures to enhance clinic operations. Supported veterinarians by ensuring an organized clinic environment. Analyze sales data to identify growth opportunities and recruit new staff. Generate reports on operational performance, including patient satisfaction and monthly revenue. Work with multidisciplinary teams to enhance patient care and improve response times.
Veterinary Practice Manager
Animal Medical Center of Marquette · Marquette, Michigan, United States
Present
Veterinary Assistant
Animal Medical Center of Marquette
Coordinated with veterinarians to address animal healthcare needs, providing exceptional customer service and emotional support to clients. Maintained efficient workflow by communicating with staff, identifying areas for improvement, and delegating tasks. Operated advanced radiographic, ultrasound, anesthesia, oxygen, and monitoring equipment. Advised clients on animal care, nutrition, and behavior issues.
Veterinary Assistant
Carol Stream Animal Hospital
Provided direct post-operative care, closely monitoring animal patients' vital signs and progress. Administered CPR and emergency IV injections, assisted in urgent care appointments, and documented treatment activities. Ensured client satisfaction through attentive service and accurate medical chart maintenance, and assisted in calming upset or frightened animals
Education
Northern Michigan University
Bachelor of Science - BS, Business Administration, Management and Operations
Northern Michigan University
Bachelor of Science
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