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Puneet Gupta

Puneet Gupta

Vice President, Customer Success at Blue Yonder

Dallas-fort Worth Metroplex, United StatesRetail
Company
Blue Yonder
Title
Vice President, Customer Success
Seniority
Vp
Department
Master Operations
Location
Dallas-fort Worth Metroplex, United States
Industry
Retail

About

A highly motivated and results focused Technology leader with over 20 years of experience in driving transformation initiatives and technology development & management. Passionate about delivering innovative technology solutions in Omni-Channel Retail, E-commerce, Order Management, Supply Chain, Store Operations and Business Intelligence. - Adept in collaborating cross functional & global teams efforts and providing leadership in formulating strategic recommendations to achieve desired business outcomes while managing costs and risks - Proven track record of developing business technology roadmaps and delivering cost effective, scalable solutions by leveraging technologies including cloud-based platforms, micro services based architecture and COTS products - Outstanding record of achieving bottom-line results in various roles such as Product Capability Director, Program Director, Integration Architect, Business Solution Architect and Optimization Lead - A persuasive leader with ability…

Experience

Vice President, Customer Success

Blue Yonder · Dallas, Texas, United States

Present

Vice President, Solutions & Services

Yantriks - Acquired by Blue Yonder (formerly JDA Software) · Dallas/Fort Worth Area

It Director, Supply Chain and Store Operations

Neiman Marcus Group · Dallas/Fort Worth Area

Leading a global supply chain and store operations portfolio with continued focus on productivity improvements, inventory accuracy, supply chain visibility and speed to market. Developing roadmaps to modernize legacy supply chain systems and reducing IT and operational expenses. An integral member of the transformation leadership team developing strategies to support Digital Transformation, OMS Modernization, DC Network Optimization and other supply chain capabilities like Shipping, Reverse Logistics and DC Automation.

Product Capability Director - Order Management and Fulfillment

Best Buy · Greater Minneapolis-St. Paul Area

IT leader responsible for delivering transformation capabilities across Order Management and Fulfillment to enhance Omni-Channel experience and improve operational KPIs. Drove the prioritization of strategies and developed a business technology road map through collaboration between IT and Business leaders. Managed a $25M portfolio with 150+ global team members and partnered with multiple vendors to drive IT delivery efficiency. Mentored team members and created a diverse and inclusive team to support enterprise transformation and growth. - Successfully managed and delivered Omni Channel initiatives aligned with Digital Transformation strategy enabling seamless customer experiences across all channels, improving delivery speed to customers (B2C/B2B) and ensuring optimized fulfillment - Developed the vision for the NextGen Sourcing and Enterprise Inventory Availability. Successfully delivered an enterprise platform leveraging NoSQL Cassandra and Solr to support these capabilities - Succ…

Sr. Manager - Ecommerce Business Technology

Target · Greater Minneapolis-St. Paul Area

Managed the Integration team responsible for designing and implementing middleware services required for enabling data transfer between new Target.com systems, 3rd party services & enterprise systems. Led Sterling Order Management System (OMS) optimization efforts in partnership with IBM and multiple internal teams. Created high performing Integration and OMS capability teams across geographies. Directed multiple project teams to create solutions aligned with Target’s supply chain initiatives. Key member of Business Readiness Council that managed Ecommerce platform launch activities and end to end Holiday Readiness. Managed communications to key stakeholders and dot com leadership team. - Successfully delivered all enterprise integration services required to support new Target.com platform - Managed and provided leadership in implementing optimization recommendations that enabled OMS to sustain 2011 holiday demand and meet all the key business SLAs. Developed optimization roadmap to en…

Business Solution Architect

Ajilon Consulting (@ Target Corporation) · Greater Minneapolis-St. Paul Area

Ecommerce Fulfillment Expansion (Target Corp) - Defined the roadmap for WMS package implementation. Performed gap analysis of Manhattan (MA) Warehouse Management product capabilities and Target’s Ecommerce Fulfillment capabilities, evaluated short-term/long-term objectives and recommended modifications to the MA’s base product, business processes, integration services and external systems as required. - Expounded architecture overview and illustrated business systems processes to key stakeholders. - Directed business analysis activities to integrate WMS with several Target.com systems such as Item, Demand Forecast (i2), Purchase Order (Sterling), Order Management System (serviced by Amazon) and legacy financial data warehouse. - Mentored BAs and TAs across geographical locations to create a strong knowledge base in support of the long term growth plans for the fulfillment network. - Minimized the total cost of ownership for setting up a Target.com warehouse system and enhanced online g…

Sr. Data Architect

Datalex Inc.

- Designed, developed and maintained databases for various online travel related products. - Designed the data model to support integration with multiple Global Distribution Systems (GDS) such as Worldspan, Saber and Amadeus. - Designed processes for Travel Agency Integration, Customer setup (Single Sign on, traveler's profile & contract data setup) and Online/Offline booking data integration. - Designed and developed the Reporting capability targeted for Travel Managers to assist them measure contracts efficiencies and analyze emerging booking trends. - Streamlined travelers profile data load process by creating a common XML schema that successfully reduced the account setup time by 50%. - Standardized PNR create/update process.

Sr. Systems Engineer

Wipro Technologies

- Managed data migration/platform conversion cut over activities at the client site (Transco/National Grid, Birmingham, UK). - Developed audit routines to analyze quality and quantity of the migrated data. - Designed and developed Shop Floor Control module (including Scheduling, Logistics Operations) for an ERP system designed specifically for make-to-order firms. - Developed configuration UI interface across all ERP modules.

Education

UMN Carlson School of Management

MBA, Supply Chain, Strategy, IT

Indian Institute of Technology, Kanpur

Bachelor of Technology, Mechanical Engineering

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