About
Bajaj Auto Ltd leverages a collaborative approach to enhance workforce capabilities, supported by a focus on capability management, planning, and development. As Capability Development Manager, contributions include supporting initiatives that improve operational efficiency and align employee skills with organizational goals. With over sixteen years of experience in professional training and coaching industries, including a senior consulting role, efforts are focused on enabling teams to achieve excellence in customer satisfaction, retention, and service delivery. Skills in team building and operations management empower organizations to meet strategic objectives effectively.
Experience
Senior Consultant
Sewells MSXI · Kolkata, West Bengal, India
Consultant Trainer
Self employed
Sr. Trainer
Strategic Learning Solutions · Kolkata
Delivery of Training modules to the Sales Force of the chosen client/project. Customize training delivery as per the chosen client to ensure improvement in their overall SSI parameters & scores. TNA (Training Need Analysis) done regularly to prepare future delivery.
Executive - Customer Service
Officer - Customer Connect
Education
Calcutta University, Kolkata
Bachelor of Commerce - BCom, Business/Commerce, General
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