Priscilla Seibel

Practice Manager

Banfield Pet Hospital · Charlotte, North Carolina, United States

Present

The primary purpose and function of the Practice Manager is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Practice Manager, in partnership with the Chief of Staff (COS), ensures good communication with clients, associates, field leadership, Central Team Support, and PetSmart, and partners with the PetSmart The Practice Manager partners with the COS to operate an effective and productive hospital team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital. Partner with area Field Director and Director Veterinary Quality to execute market objectives, goals, strategies and measurements (OGSMs). Participate in market level teams, discussions, and initiatives. Partner with the COS to deliver outstanding financial results for assigned hospital. Manage and drive consistent revenue grow…

Veterinary Technician

Banfield Pet Hospital

Present

As a Banfield veterinary technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning. Responsibilities: • Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients. • With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow. • Assist with surgeries and procedures in accordance with your state's Veterinary Practice Act outlined for credentialed veterinary technicians. • Communicate with clients about individualized pet health concerns and offer guidance on Optimum Wellness Plan® options, medications, and additional treatments. • Assist in maintaining relevant, comprehensive medical records with the suppo…

Shift Lead

Banfield Pet Hospital · Monroe, North Carolina, United States

The role of the Shift Lead is to perform the duties of a Client Services Coordinator or Vet Assistant when not filling in or assisting the Practice Manager or Chief of Staff in guiding the team to maximize productivity and profitability of the hospital. This position works with the Practice Manager and/or Chief of Staff (COS) to ensure effective communication with all clients and internal stakeholders and colleagues. The right person for this job takes great enjoyment in: Assisting and supporting the hospital leadership in developing an efficient, productive team that provides the highest quality care and service to the most pets and clients. Following Banfield protocols and practices, focusing the team to achieve practice priorities while building our culture and brand. Day-to-day supervision of the team when called upon and ensuring quality medical care, exceptional client service, associate engagement and maximum productivity. Helping create an environment where a team can deliver q…

Veterinary Assistant

Banfield Pet Hospital · Monroe,North Carolina

Summary of Job Purpose and Function The Veterinary Assistant supports the veterinarians and veterinary technicians in ensuring quality veterinary care for all pets, advocates for pets, educates clients on all aspects of pet health, and ensures a safe and effective hospital environment. Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability – Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze a…

Graduate

Penn Foster

Self drive full time student.

Sales

Centrylink

Assist with customer set up of business phone service Develop and maintain client relationships Provide Customer service, Sales , and Quality Resolve customer service problems and act as liaison between customers and other Embarq departments.

Experience Coach

Huntington National Bank

Partnered in the Enhancement of DDA One and Done materials and facilitation of courses. Developed flexible training materials to bridge one and done experience to better prepare bankers for helpdesk expectations. Lead on boarding of twelve new CSS associates between both specialist teams.Collaborated in the Development of PCL and Loan One and done and facilitated it’s courses. Assisted in preparing a time line for training and mentoring bankers before and during conversation. Encourage Team to keep current with Sky merger information through one on one conversation and group interactions, test calls and multiple banker’s activities such as quizzes. Inspired Team accountability by electing one team member each day to create and activity or quiz. Improved team networking abilities with essential partners.Handle escalated and complex situations that required special care. Provided “On the Job” coaching through one on one conversations, correspondences, and group huddles. Prepared activiti…