About
With over a decade of experience in hospitality and retail management, currently serving as Training Manager at Apna Mart, contributing to the company's mission of building impactful customer experiences. Skilled in content management, customer satisfaction, and content design, bringing expertise to develop and enhance training strategies. Previously held leadership roles at Jubilant FoodWorks Ltd., focusing on training development and operational excellence. Committed to fostering team growth, collaboration, and designing effective training content to empower teams and drive organizational success. Demonstrates a passion for creating customer-centric solutions and aligning with business goals.Certified POSH Trainer, OD & Change management coach.
Experience
Assistant Manager Training Development
Jubilant FoodWorks Ltd. · Eastern Region
Restaurant Manager
Jubilant FoodWorks Ltd. · Kolkata Area, India
Shift Manager
Devyani International Limited · kolkata
Education
IHM - BBSR
B.Sc, Hospitality management and hotel administration
Suresh Gyan Vihar University
Master of Business Administration - MBA
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