Experience
Learning & Development Manager
Sales Effectiveness Manager
Field Effectiveness Communications Manager Established and launched effective communication channels for the sales team through ongoing collaboration with sales leadership. As a liaison between partners and the sales team, my goal was to break down silos end open communication through ongoing trainings. Worked directly with training team to build content and establish communications for new hire and tenured training. Led monthly sales calls and built out content with internal partners to train sales team on updates and changes that were presented. Developed and maintained internal resource hub for the sales team. This hub was a repository of all documentation and partnership collateral. Loaded and developed training content for internal partners. Developed multiple channels of communication to enable sales team to access trainings, collateral and presentations. Planned and executed 6 trade shows, both domestic and International. Worked logistically with sales and marketing to generate…
Manager, Field Marketing and Communications
Field Marketing & Communications Manager Strategize, manage and develop internal communications across our Global Field Enablement segments. As a strategic business partner my goal is to understand outcomes and collaborate on creative solutions while keeping all segments top of mind. Manage multiple communication channels including developing newsletters and facilitating monthly On Air calls to connect sales teams and partners. (800+ Colleagues) Developed internal web pages (The Square) (FRC) on American express platforms to build out training content and close gaps between partners and sales team. Held monthly champion calls with sales leaders to discuss trainings and content being delivered to the field. Used tools including, Navigator LMS, SkillBuilder, and PowerPoint to survey and gather reporting on trainings conducted. Worked closely with partners and tools teams to build and load content. Lead and executed multiple projects including the annual partner fair, (10 vital internal p…
Senior Analyst - Performance and Training
American Express · Phoenix, Arizona
Business Development Account Manager
Business Development Executive
Arizona College of Allied Health nursing program · Mesa, Arizona
Led initiative to increase campus enrollment, with a specific focus on our Nursing Program, through cultivating relationships within the medical and educational community. Worked on building and maintaining new and current partnerships. Managed large territory, and was directly responsible for building key relationships with multiple healthcare facilities. Built contractual agreements with partners. Developed and recommended long and short-term plans to increase enrollment and build new products. Created and performed presentations to new and existing facilities/clients. Attended conferences and meetings on a regular basis to network and build relationships. Promoted company brand to various healthcare facilities, ensuring their knowledge is current and appropriate. Developed and maintained a database of all contacts. Worked with local management and enrollment team to ensure team goals were being met and surpassed.
Account Executive
GoDaddy · Gilbert, AZ
Working to develop the growth of small businesses through ongoing support with GoDaddy’s array of products. Building strong relationships with customers. Managing a book of of 250+ accounts. Specializing in the support and migration of Microsoft Office 365 email. Assisting with advanced technical issues and helping customers to successfully complete the migration process. Building rapport with customers on each call, while maintaining a friendly and professional manner. Achieving and surpassing personal and professional goals. Repeatedly met and surpassed the goals set by management. Built a knowledge base to assist customers in finding products to help the overall growth of their business. Specifically, Microsoft Office 365 and productivity. Maintained high Customer Service Satisfaction score, often times averaging 9+ Praised by supervisors for my strong work ethic and ability to accomplish goals. Portfolio Management of 250+ business accounts.
Senior Account Executive High School Programs
Worked daily providing high quality informative presentations at educational facilities, educating students on the degree programs of DeVry University and the benefits and importance of furthering their education. Fostered working relationships with educational professionals and their peers, creating a network of contacts statewide, thereby creating the foundation for successful repeat visits to educational facilities each school semester. Helped seek out prospective students to increase student enrollment and retention. Actively participated in internal and external events, functions and meetings to reach more students and educators and expand and improve the company’s marketing capabilities. Completed thousands of presentations in a high number of territories statewide. Repeatedly met and surpassed the goals and quotas set by management. Company team maintained a ranking in the top three teams, nationwide. Gained access to educational facilities that never previously permitted a univ…
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