About
CONSUMER & SHOPPER INSIGHTS | MARKET RESEARCH | CUSTOMER EXPERIENCE I USER EXPERIENCE | CATEGORY MANAGEMENT I BRAND & PRODUCT STRATEGY 17+ years of insights leadership with a broad range of research and analytics experience across multiple industries including CPG, retail, foodservice, healthcare, banking, insurance, and B2B. Proven track record of identifying information knowledge gaps, converting data into actionable insights that inform strategic plans and tactical initiatives, and working within a consultative and strategic research process model. Extensive experience with a variety of qualitative and quantitative research methodologies. Outstanding project management, strategic thinking, and analytical skills. Expert user of Nielsen, IRI and NPD databases. Advanced statistical analysis capabilities using SPSS. RIVA-trained focus group moderator/ethnographer and UX certified. I am always interested in networking with like-minded professionals. Please feel free to contact me at (216…
Experience
Customer Insights Manager
Great Lakes Cheese · Hiram, Ohio
Research & Customer Experience Manager
Precision Dialogue
Consumer Insights Senior Analyst
Consumer Insights Analyst
Product Analyst
Market Research Analyst
Education
Cleveland State University
MBA, Marketing
Heidelberg University
Business Administration, Psychology
Trinity High School
High School Diploma
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