About
Senior Director of Digital Transformation programs with extensive US and EU expertise in start-up, scale-up and corporate environments. I have successfully led local, near-shore and off-shore teams' delivery of critical software for the B2B Edtech, Enterprise Resource Planning, Fintech and insurance industries. Along with founding and acting as CEO of a nonprofit computer programming initiative for women, I am a public educator and explainable AI advocate. I also serve as: - Stakeholder Advisor to the €21,3M Dutch Research Council-funded "Public Values in the Algorithmic Society" (ALGOSOC) project - Board member of the Centre for Democracy & Technology Europe (Brussels) - Advisor to the Horizon EU-funded "Fairness and Intersectional Non-Discrimination in Human Recommendation (FINDHR)" project In parallel, as a business angel investor and Atomico Angel Investor Programme alumna, I invest in highly scalable businesses that solve real problems with software. I am presently a Board member…
Experience
Senior Program Director
Present
IT lead for seven cross-stream workflow teams responsible for delivering a global HRIS transformation implementation. Significant strategic planning, hiring, and integration of old/new IT systems to unified data templates, user flow(s) and user experience for 12+ countries.
Program Director
Responsible for strategic planning, hiring, and leading a 20-person team tasked with the update of 300+ new and legacy applications with aggressive deadlines. Owned €20M multi-year budget and provided continuous risk management, compliance and status updates to Germany C-suite executives and board members at regular intervals.
Director, Transformation Management
ERGO Technology & Services · Berlin, Germany
Managed five Project Managers and oversaw two divisions (Services & Mobile Innovation) responsible for delivery of the top-rated mobile app and continuous enhancement of B2B and B2C digital applications for a major industry player. Championed a culture of product metrics that led to successful launch + year over year growth of IoT- and NLP-enabled chat bots and digital claims products reaching 1M+ customers. Engaged with senior business and IT stakeholders regarding digital product development, analytics integration, software testing, global knowledge transfer and documentation.
Senior Product Integrity Program Manager
Led six B2B product development projects from inception through deployment, incorporating customer insights into product decisions. Led Germany and Poland-based teams of Product Managers and encouraged data-driven experimentation in releases that accelerated year over year customer growth and higher product Net Promoter Scores.
Founder & Ceo
Present
Founder and CEO of nonprofit organization that trains women career-changers for technical positions. Created and grew five distinct learning products based on market trend assessments, hiring data and iterative customer feedback. 10x-ed fiscal partnerships, ensuring multi-year runway and fostering a collaborative technical culture and a trusted reputation with employers. Increased average alumna's earnings by 86% over earning power prior to the FrauenLoop program.
Angel Investor - Atomico Angel Programme
Investing in early-stage startups in Europe through the Atomico Angel Programme.
Venture Fellow
Selected as a Venture Fellow for inaugural cohort of the Included VC European program, a venture capital fellowship (with a 0.02% acceptance rate) that gives insider access to Europe’s top VCs and their portfolio companies. Fellows build relationships with and gain access to some of Europe’s most renowned VC firms, such as Notion, Seedcamp, Point Nine Capital, Creandum, Daphni, Mangrove, Santander InnoVentures, etc.
Program Director
ReDI School of Digital Integration
Developed structure and consolidated open source technical content for initial programming course. Created partnerships with several Berlin co-working spaces and recruited a range of local software developers to support programming curriculum delivery.
Head of Customer Experience & Competitive Research
Wire™ · Berlin Area, Germany
Identified key customer segments, charted the competitive landscape and targeted shared pain points to grow global TAM. Engaged in pre-launch discovery to validate the minimum viable product and to identify feature priorities by location. Established product and revenue KPIs, usage metrics, feature prioritization frameworks and month-on-month global revenue growth tracking.
Senior Information Technology Project Manager
Staples Velocity Lab · Cambridge, MA
Drove ideation and launch of Staples’ 1st mobile B2B product for its $7 billion contract business (ex. clients Wells Fargo, Google). Successfully shifted 35% of US revenues from the Staples Advantage web app to the B2B mobile app within the first 6 months post-launch.
Data Analytics Lead
Boston University School of Medicine · Boston, MA
Managed analytics insights team of ETL developers in product discovery and development (customer journeys, mapping happy/unhappy paths and product iterations). Established strong relationships with funding partners (Gates Foundation, UNITAID, Clinton HAI) and incorporated input to refine product backlog. Created price trend KPIs (projections within +/-2,5% of discounted bulk medicine price) and initiated data governance guidelines.
Consultant
Deloitte · Boston, MA
Performed market research, competitor market-entry assessments and industry-overview onboarding reports for teams assigned to East Coast biotech engagements.
Implementation Expert
ADP · Toronto, Canada Area
Client-facing management of onshore (US East Coast) and offshore (Hyderabad) software development teams, leading 6-8 month client engagements of $300 - 500k for ERP software customizations. Tracked resource and vendor costs, technical dependencies, product delivery risks and customer satisfaction.
Education
Harvard University
Doctor of Philosophy (PhD), History & Middle East Area Studies
Harvard University
Master of Arts (M.A.), Middle East Area Studies
Brown University
AB, Modern Middle East History, Modern Culture & Media, Semiotics
Quantic School of Business and Technology
Executive Master of Business Administration, Concentration in Strategy & Innovation
University of Michigan
Certificate, summer courses on survey research design & analysis, ICPSR Summer Program, Quantitative Social Research
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