About
Business Professional skilled in customer service, leadership, and team management. Proficient in making sound business decisions, as well as, being empathetic to fellow workers and clients.
Experience
Patient Care Advisor
Diplomat · Flint, MI
Liaison between Pharmacies, Patients, Providers, Sales, and Insurance Companies regarding company processes, expediting insurance billing and resolving any problems that arise. Analyzing reports to ensure effective policies and procedures are being used and followed within the department. Monitoring Department Mailbox by delegating and correcting issues within the Department.
Shift Lead
Taco Bell · Flint, MI
Lead a team to meet daily, weekly and monthly goals by delegating and enabling trust among team members. Monitor store's operations during shift to ensure daily success in profits and customer retention.
Swing Manager
McDonald's · Flushing, MI
Lead a team to meet goals during shift and achieve successful Mystery Shop Scores by delegating tasks and contributing to different areas of the store. Responsible for store's operations during shift. Use exemplary customer service skills to ensure customer retention.
Education
University of Michigan-Flint
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
Find leads like Monica
Origami finds your ideal customers across 15+ data sources with a single prompt.
Try Origami Free