MN Rakshitha

Talent Development Manager

Firstsource · Bengaluru, Karnataka, India

Present

As a Talent Development Manager, I lead learning consulting for AI, Digital, and Tech capabilities while designing capability-based learning academies and role-aligned development pathways. I manage large-scale learning initiatives spanning digital innovation and cross-cultural collaboration, and create high-quality learning experiences through e-learning modules, video-based content, and facilitation. I also drive learning engagement campaigns and curate learning journeys on our Learning Experience Platform to support organization-wide upskilling.

Assistant Manager Human Resources

Firstsource · Bangalore Urban, Karnataka, India

While in the CHRO’s Office, I managed high-impact projects across employee engagement, Recruitment, HR technology transformation, and people analytics. I supported the enterprise-wide SuccessFactors (HCM) rollout, building training manuals, driving end-user readiness, coordinating releases, and implementing structured change management strategies to support adoption. I also contributed to building unified HR processes, leadership presentation & reports, and strategic people insights that strengthened organizational decision-making and operational efficiency.

Senior Executive Human Resources

Firstsource · Bengaluru, Karnataka, India

In my role as HR Business Partner for a 1000+ employee business unit, I led end-to-end talent and performance strategies while serving as a trusted advisor on development, rewards, and engagement. I managed grievance handling and exit insights to strengthen employee relations and enable data-backed retention interventions. I designed and executed high-impact culture and engagement initiatives that improved experience and team effectiveness. Through close collaboration with business leaders, I delivered targeted learning and development solutions that elevated capability and performance. Overall, my work contributed to a stronger, more engaged, and future-ready workforce.

Hr Intern

Sri Mahalakshmi Senior citizen Care · Bangalore

Engagement Enhancement and Empowerment: *Successfully gauged the engagement levels of senior citizens at Sri Mahalakshmi Senior Citizen Care. *Applied diverse engagement techniques to uplift morale and empower the elderly residents. *Developed and recommended actionable solutions to strengthen engagement among senior citizens. Training Program Management: *Strategically planned and executed training programs tailored to the unique needs of the elderly residents. *Demonstrated skill in organizing activities and fostering a supportive environment within the old age home.

Hr Intern

Volvo Group · Bagmane Tech Park

*Applied Design Thinking for employee interviews and surveys to assess HR policy impact on experience. *Collaborated cross-functionally, analyzed data, identified pain points, and uncovered opportunities. *Developed innovative policy solutions tailored to individual employee needs, resulting in an increase in employee satisfaction with Travel and Childcare policies.

Hr Intern

Verzeo · HSR Layout

*Identified recruitment priorities, developed strategies to fill openings, conducted screenings, testing, and preliminary interviews for potential candidates, and led hiring process from job offers to onboarding.

Digital Marketing Intern

NMS Promotions & Event Management · Bengaluru, Karnataka, India

*Crafted engaging content spanning Pinterest, Facebook, and Instagram, serving as the company's articulate representative while ensuring policy adherence. *Effectively analyzed project updates, performance metrics, and trends, subsequently steering marketing initiatives and policies to bolster product and service promotion. *Orchestrated diverse promotional activities including Myra App, Sri Sai Vidya Educational Trust, Health Camp in Belur, JK Mart, Purple Pay, and Mobikwik App, showcasing proficiency in strategic planning and execution.

Human Resources Intern

KARNATAKA SOAPS AND DETERGENTS LIMITED · Yeshwanthpur

Organizational Structure Study - Conducted structural analysis, assessed management-employee dynamics, and gained comprehensive exposure to KSDL operations.