About
As a consumer, I’ve always expected more than just a great product. When something goes wrong, I expect clear communication and quick solutions, whether it's a return, a warranty claim, a repair, or something else. For me, the aftersales experience is a big reason I choose to come back. And I know I’m not the only one. Yet many growing retailers still struggle with aftersales. They get buried in email chains and spreadsheets, which hurts their bottom line and frustrates their customers. We're building Claimlane with a strong vision of delivering an affordable yet comprehensive warranty claim and return solution for fast-growing brands across the world. Let’s cut through the operational chaos and build real customer loyalty 💥
Experience
Co-Founder
Claimlane · Copenhagen, Capital Region, Denmark
Present
Claimlane is a return and warranty claim platform helping scaling retailers cut aftersales resolution times in half with precise customer communication, efficient workflows, and automations.
Co-Founder
Celebrity Ninja Entertainment · København
We collaborated with 30+ celebrities to launch Celebrity Ninja, a mobile game connecting fans and celebrities. The game was the most popular app in the Danish App Store for a while.
Client Director
Adapt · Københavnsområdet, Danmark
Responsible for creating strong relations with our clients and for bringing in new clients. Advised on mobile strategies across tech, business, and marketing as a whole.
Project Manager
Adapt · Københavnsområdet, Danmark
I was lead PM in the mobile division (sister company) and responsible for implementing the agile methodology in the company as it tripled in size over a two-year period.
Project Coordinator
Education
Danmarks Medie- og Journalisthøjskole
Medieproduktion og Ledelse / Media production and management
Ryerson University
Graphic Communication Management
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