About
Over 14 years of experience in Customer Success. Build and lead high performing teams that prioritize customer value and deliver initiatives that focus on enhancing customer retention and satisfaction through strategic collaboration and data-driven insights. Bring expertise in fostering long-term customer relationships and implementing scalable processes that streamline operations and optimize performance. Focus on delivering measurable results, I am passionate about enabling teams to exceed expectations and drive strategic outcomes for customers.
Experience
Director of Customer Success
Senior Manager of Customer Success
Manager of Customer Success
Senior Service Delivery Manager
Service Delivery Manager
Sr. Client Manager
Triad · Tampa/St. Petersburg, Florida Area
Client Manager
Triad · Tampa/St. Petersburg, Florida Area
Account Manager, Ebay & Stubhub Advertising Sales
Triad · Tampa/St. Petersburg, Florida Area
Account Specialist
Education
University of South Florida
Bachelor of Science (B.S.), Finance & Marketing
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