About
I am a Practice Manager with over 8 years of experience in the veterinary/animal field and 3 years in management. I have a Bachelor's Degree from Southern Illinois University Carbondale, majoring in Zoology with a minor in Chemistry. I am skilled with many databases, such as Avimark, Chameleon, Smartflow, Cornerstone, and Vetspire. I began as a veterinary asisstant and am experienced in venipuncture, injection admistration, anesthesia monitoring, surgical pre- and post-operative care, client education, triage, euthanasia, and other various hospital and general-practice duties. I am hard working, dedicated to my field, and compassionate towards animals and their owners. As I have progressed in the field, I am now experienced in inventory management, conflict management and resolution, hiring and firing processes, handling cost of sales and labor costs, reading and understanding invoice statements, and more.
Experience
Practice Manager
Present
I work relief in the area as a Veterinary Technician and Practice Manager, as well as CSR and other roles as needed within Heartland Veterinary Partners in the St. Louis area, as well as assisting with special projects within the company.
Veterinary Technician
Thrive Pet Healthcare · Brentwood, Missouri, United States
Veterinary Assistant
Vetco Total Care · Brentwood, Missouri, United States
Veterinary Nurse
Elm Point Animal Hospital · United States
Duties of this position include seeing appointments, giving vaccinations and various inpatient and outpatient treatments, performing diagnostics through bloodwork and radiography, caring for hospitalized patients, assisting with surgery and monitoring anesthesia, assisting with euthanasia, and client education.
Assistant Supervisor
Humane Society of Missouri · Chesterfield, Missouri
I am responsible for managing a staff of approximately 10-15 employees, reporting to my supervisor, assigning tasks, counting the cash drawer, disciplinary actions, hiring staff, handling customer service complaints, working with rescue groups and other shelters to transport animals, organizing the foster program, and doing supply order. I also was responsible for regular tasks of the shelter such as cleaning the animals cages, feeding, walking, doing adoptions and intakes, processing animals for adoption, and clearing microchips for animals that came in.
Assistant Animal Health Care Technician
I was responsible for medicating, caring, and treating for all animals in the shelter. I processed them by doing a blood test for heartworm or feline leukemia, vaccinating, microchipping, basic examination, nail trimming, etc. I assisted the veterinarian in examinations and restrained for treatments as well as euthanasia. I gave fluids, ran parvo virus tests, ran fecals, and bathed animals. I also assisted with adoptions, helping customers in the store, managing the gift shop, handling intakes of animals, feeding, cleaning, and walking the animals.
Student Supervisor
SIU Foundation · Carbondale, Illinois
I supervised a staff of approximately 25 people a night while they called alumni to collect donations and update information. Through the Advance database, I updated alumni records. I assigned calling groups, answered any questions from students or alumni, and sat in on the interview process of new employees and I trained them.
Student Caller
SIU Foundation · Carbondale, Illinois
I worked at a call center contacting alumni to update records, inform them about the status of events on campus, and collect donations towards various programs within the university. I handled confidential information as well as credit card information.
Cashier
Hardees Restaurants · Wentzville, Missouri
I took customer orders, handled the cash drawer, prepared food, and cleaned the restaurant.
Education
Southern Illinois University, Carbondale
Bachelor of Science - BS, Zoology
Penn Foster Group
Veterinary Technician, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Penn Foster Group
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Find leads like Melissa
Origami finds your ideal customers across 15+ data sources with a single prompt.
Try Origami Free