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Melissa Galasso

Melissa Galasso

Associate Manager Strategic Consumer Insights at Mondelez

Chicago, Illinois, United StatesFood & Beverages
Company
Mondelēz International
Title
Associate Manager Consumer Insights - Strategic Foresight
Seniority
Manager
Department
Master Operations
Location
Chicago, Illinois, United States
Industry
Food & Beverages

About

With over 12 years of experience working with CPG companies, complemented by an MBA in Business Management, I have gained valuable exposure to local, regional, and global business dynamics, including managing multi-country projects. I am consistently recognized as a key contributor with a growth mindset, having successfully navigated various functions, including Consumer Science and Strategic Insights. My journey has involved designing research strategies to test and validate hypotheses that inspire new product solutions, identifying growth opportunities for brands, and developing global communication strategies—including webinars, newsletters, and site development. More recently I’ve been involved in a transformation agenda, leading global capability programs - including e-learnings and bootcamp-style trainings- and overseeing change management strategies. I am a strong team player who fosters innovation and big thinking, with a proven ability to build strong relationships with intern…

Experience

Associate Manager Consumer Insights - Strategic Foresight

Mondelez International · Chicago, Illinois

Present

Provide strategic recommendations by identifying growth opportunities and white spaces through trend scouting and systematization, utilizing a wide range of sources, including secondary research and syndicated data; lead a capabilities-building agenda aimed at driving a mindset shift within a complex matrix organization; oversee global internal communication strategy and execution, working in partnership with cross functional and all level stakeholders; wide organizational exposure; nominated for two global functional awards.

Sr. Scientist Global Innovation

Mondelez International

Lead research strategies for global transformational innovation projects, including project kick-offs, ideation sessions, concept development, and co-creation workshops, leveraging foresight, design thinking, digital/AI approaches, as well as primary and secondary consumer research. Experienced in leveraging consumer research data from leading marketing and consulting agencies. Lead a Capability Building agenda within R&D, fostering a mentorship culture within a team of 100+ colleagues. Local lead for D&I Innovation, driving cross-functional impact by pioneering approaches to uncover unmet consumer needs (targeting minorities). Global Functional Award Winner (Immersive Research Exploration with Consumers).

Consumer Science Scientist Ii

Mondelez International

Extensive experience leading primary and secondary consumer research, including both qualitative and quantitative methodologies. Provide support to multi-functional and regional projects aimed at driving brand growth and product superiority, supporting Quality Improvement, Innovation and Renovation, and Design to Consumer Value projects in Latin America (local and global biscuits brands). Global focal point for knowledge management; Design Thinking Site Champion; Co-lead of R&D Capability Building agenda, fostering a local mentorship culture.

Consumer Science Reaearcher

Grupo Boticário · Curitiba Area, Brazil

Through experience in sensory and consumer research for Personal Care products, including primary and secondary research sources; Design and execution of consumer research learning plans (briefings, questionnaire and script development, data analysis and synthesis, reporting, and debriefs). Support to product reformulation and portfolio revamps, impacting over 70 SKUs. Member of Design to Value and Agile initiatives.

Sr. Data Analyst

The Hershey Company · São Paulo Area, Brazil

Exposure to Chocolate and Confectionary segment; Data analysis and Synthesis; Dashboard Development; Sales KPIs reporting and Sales Forecast Support.

Sr. Analyst Scientific and Regulatory Affairs - South America

The Hershey Company

Scientific Researcher - Scientific & Regulatory Affairs/Nutrition Strategy & Communication

Mondelez International · Brazil

Provide technical support for brand communication campaigns (scripts, ads, visuals, claims, marketing policies). Support corporate communication and governmental affairs; Management of product sanitary registers; Development of technical dossiers, and formal responses to consumers and government authorities; Assist corporate quality and customer service; Conduct technical competitive assessments; Development of products labelling; Support regional and multi-functional projects; Company representative at industry associations.

Education

ESPM

Design Thinking

FGV - Fundação Getulio Vargas

Market Research

USP - Universidade de São Paulo

Master of Business Administration - MBA, Business Management

USP - Universidade de São Paulo

Nutrition Bachelor's Degree

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