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Meghna Menon

Meghna Menon

Brand & Content Leader | 0-1 Brand Building & Team Development | Ex Betterway, Urban Company

IndiaHospital & Health Care
Company
Betterway
Title
Head of Brand & Content | Head of Training & Development
Seniority
Head
Department
Master Marketing
Location
India
Industry
Hospital & Health Care

About

There were two professional dreams that I harboured growing up - to be a TV news anchor, & to produce & host travel shows & documentaries. Both stemmed from my passion for storytelling and human interest stories. Over the last 14 years as a brand, communications & media professional, it is this passion for storytelling & human interest that has been the driving force behind the many hats I've donned. In my last role, I managed partner welfare communications and set up the foundation for Urban Company's ESG, DEI & CSR strategy, framework & initiatives. ----- Currently, I lead Brand, Content & Social for BetterWay, a healthcare platform solving for chronic lifestyle ailments through Ayurveda. ----- Some highlights from my professional journey: 1. Set up UC's first ever employees-led, CSR initiative - Come Let's Clean! - to help clean and improve community spaces. 2. Crafted UC's first brand-building storytelling project - UC Impact - a video series built around the inspiring growth stori…

Experience

Head of Brand & Content | Head of Training & Development

Betterway · Gurugram, Haryana, India

Joined Betterway as the 3rd team member and helped build the brand from the ground up. Led brand, content, and storytelling from inception, across digital and on-ground touchpoints, including Instagram, LinkedIn, YouTube, WhatsApp communities, GMB, offline clinics, and patient education material. Built and mentored a multidisciplinary content team (video, social, design, community, influencers), laying foundations designed to scale beyond individuals. Drove patient-first storytelling - doctor narratives, patient journeys, treatment explainers, and educational content - rooted in medical accuracy and empathy. As a founding team member, took on responsibilities beyond a conventional brand role, including leading the Training & Development function - designing onboarding programs, SOPs, soft-skills training, and brand immersion modules for physicians and technicians to ensure a consistent patient experience across centres.

Senior Manager - Content, Communications & Esg

Urban Company · Gurugram, Haryana, India

Manager - Digital Content & Social Media

Urban Company · Gurgaon, Haryana, India

Senior Features Editor

Burda Media India · Gurgaon

Conceptualised story ideas, researched and wrote diverse lifestyle, travel, health, parenting and human-interest features for two magazines, Better Homes and Gardens and Child, edited and proofread articles, interviewed celebrities and experts from different fields, liaised with contributors and bloggers, handled production and social media, and executed advertorials for magazine clients.

Features Editor

Burda Media India · Gurgaon, India

Features Writer

Burda Media India · Gurgaon, India

Sub-Editor

Deccan Chronicle Holdings ltd · Hyderabad

Responsibilities included designing pages, editing and rewriting stories and reports, working with designers and ensuring all facts are true and valid, all this while adhering to a deadline. I mainly handled the front page but also worked on city, nation, world and special pages.

Trainee Sub-Editor

Outlook Publishing (India) Pvt. Ltd. · Delhi

Intern

Ladakh Ecological Development Group (LEDeG) · Leh

Intern

CNN-IBN · Noida

Education

Delhi University

Loreto Convent School

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