About
With over 20+ years of experience in human resources, I am a passionate and skilled professional in talent development and management, organizational development, employee engagement, and diversity, equity, and inclusion. I currently Head the Organisational, Talent development and Talent Management function at KEC, an EPC company.
Experience
Head - Organisation and Talent Development, Talent Management
KEC International Ltd. · Mumbai
Present
Talent Development || Talent Management || Organisation Development || Leadership Development II DE&I
Deputy General Manager - Hr: Learning and Organisational Developemnt
Talent Development I Talent Management I OD I Employee Engagement and DE&I
Assistant General Manager - Coe: Learning, Culture & Employee Branding
Group CoE | Talent Development | Talent Management | Content Development I Strategic Leadership Development I Employee Branding | DE&I
Lead - Leadership Development & Instructional Systems Design
Croma, Infiniti Retail Limited
Capability Building, Leadership Development, Succession Planning and Continuous Improvement
Manager - Learning & Content Development
Croma, Infiniti Retail Limited
Digital learning and strategy, Instructor-led and digital content development and curation, LMS and Mobile Learning, TNI and Data Analysis, HR Analytics, Soft-skills and behavioural training
Assistant Manager - Learning and Development
Croma, Infiniti Retail Limited
Digital learning and strategy, content development and curation, LMS and Mobile Learning, TNI and Data Analysis
Team Leader - Quality Monitoring and Continuous Improvement
Tech Mahindra Business Services
Identify gaps for customer resolution and solution effectiveness, call audits, transaction analysis, reporting and action planning. Proposing continuous changes to process and implementing adherence of call structure.
Customer Service Executive
Hutchison 3G · Mumbai, Maharashtra, India
Servicing UK customers and assisting in query resolution and support.
Education
Bharathidasan University
Master of Arts (M.A.) 1, English
University of Mumbai
Bachelor of Education (B.Ed), English
Mithibai College of Arts Chauhan Institute of Science and Amrutben Jivanlal College of Commerce and Economics
Bachelor of Arts (B.A.), English Literature (British and Commonwealth)
XLRI Jamshedpur
Post Graduate Certification, Human Resources Management
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