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Marco Caputo

Marco Caputo

Country GTM Italy@Fonio | AI Phone Agents for SMEs | 2x Founder |

Berlin, Berlin, GermanyComputer Software
Company
fonio.ai
Title
Country Gtm, Italy
Seniority
Founder
Department
Master Sales
Location
Berlin, Berlin, Germany
Industry
Computer Software

About

I lead fonio's GTM efforts in Italy, driving growth of the #1 AI phone agent for SMEs. Operator, strategy generalist and ex-founder with 7+ years of hands-on experience. In-depth knowledge of multiple markets, regulations, and cultural national/regional nuances, having scaled three businesses to date. Hands-on experience in GTM and customer success, developing these functions at scale while bridging between commercial and tech teams. Firm believer that empathy, kindness, and positive reinforcement are key to building resilient teams, fostering community, and leading impactful change

Experience

Country Gtm, Italy

fonio.ai · Vienna, Austria

Present

I lead go-to-market across Italy, owning revenue growth end-to-end: marketing, sales execution, partnerships, onboarding, and customer support feedback loops for fonio’s AI phone agent. Marketing & demand gen - ICP/segmentation, positioning, local landing pages & assets, outbound sequences, lifecycle/email, experiments to improve demo conversion. Sales & partnerships - Pipeline creation → demos → negotiations → close; build and enable referral/implementation partners Customer support & success - First-line support for key accounts, issue triage, escalation workflows, playbooks, and churn prevention Tech/platform optimisation - Improve onboarding flows, voice prompts, call routing, integrations (CRM/SMS/calendar), analytics, and conversion tracking Cross-functional loop - Translate market/support insights into product improvements and roadmap priorities

Founder | Fractional Manager

Stealth Startup · Berlin, Germany

Head of Operations & Finance

Visiocue · Berlin, Germany

Liaison between commercial & tech. Owned: P&L, cashflow analysis, forecasting, financial controls, tax and multicountry regulatory requirements. Set up finance dept to withstand $3M+ sales pipeline and international expansion Supported: fundraising and investor relations. Product development via client. Led: Italian Market: managed full sales cycle & customer success, built sales team

Chief of Staff

Visiocue · Berlin, Germany

Supported CEO in funding, enterprise sales, commercial strategic initiatives, international expansion & global blueprint setup. Set operational KPI/OKR Visiocue builds AI solutions to prevent human errors in aviation. These include mistakes around non-conveyable luggages at check-in areas and visual mishaps during aircraft safety inspections. Backed by logistics leader BEUMER Group, we leverage their extensive network of 200 client airports for exclusive distribution.

Head of Ventures

KellyDeli · Milan, Lombardy, Italy

Reported directly to group CEO, owned P&L, hiring and new initiatives

Head of Digital & Operations@Ventures

KellyDeli · Milan, Lombardy, Italy

Reporting to group CEO and Italian CEO. Led data-centric innovation projects with a team of 25 to optimize supply chain operations, achieving 78% waste reduction and 32% COGS savings Retailer contract re-negotiation. New business strategy & development. New location opening

Strategic Advisor

Various Companies

- Starbox: B2B sustainable and ethical last mile delivery provider for restaurant. qcommerce and e-commerce proximity logistic - Bonnie Beauty: A premium custom made cosmetic skincare treatment, subscription based, leveraging AI and an unparalleled customer care (+200% sales MoM, +350% customer retention, +25p NPS)

Coo & Cdo

Hotbox Food · Milan, Lombardy, Italy

- Fundraising, P&L, investor pitching, operations, sales, R&D, strategy. Internal process digitalization and optimization - CRM funnel automation setup (Hubspot). - IoT integration. HW,FW,SW dev, product integration and market release. - Fundraised: 2,5M€ to date. Sales as of May'21 - +520% YoY, CAC: -95% - 85.pizza Dark Kitchen lab. Set up a dark kitchen biz for Hotbox's field testing --> 500k€ revenue first year. Turned into an indipendent company.

Coo & Co-Founder

Hotbox Food · Modena, Emilia-Romagna, Italy

Hotbox is the professional oven for food deliveries. It is the professional ventilated oven with which you can make superlative home deliveries. It maintains the right temperature and control of excess moisture during transportation, ensuring the quality of your dishes.

Technical Consultant

DTU Space, National Space Institute · Copenhagen Area, Denmark

UMS_QMS Project. Development of drone platforms for research purposes.

Alumni

Startupbootcamp · Rome Area, Italy

Alumni of the Startupbootcamp FoodTech acceleration program. Demo Day the 29th of November 2018 at Station F in Paris. Startup accelerated: Hotbox.

Foodtech Choort '18 - Participant

Startupbootcamp · Rome, Lazio, Italy

Sgp Alumni

Siemens Gamesa · Hamburg, Germany

Siemens Graduate Program - Offshore Construction - Pre-Assembly& Commissioning

Siemens Gamesa · Esbjerg, Danimarca

Veja Mate Offshore: Nacelle pre-assembly & Commissiong - Process Opt.

Siemens Graduate Program - Technology and Innovation

Siemens Gamesa · Hamburg, Germany

Innovation Project Manager - Built AIRBUS Tech Framework for technology scouting in their IP portfolio. Tech tranferred and integrated of advanced casting sensors for blade manufacturing - Startup scouting: collab. with Siemens TechToBusiness division (today Next47). Main areas: AR applications for service training offshore and Supply chain Quality & EHS.

Siemens Graduate Program - R&D - Blade Department

Siemens Wind Power A/S · Brande, Region Midtjylland, Denmark

The Siemens Graduate Program (SGP) is an international development program for post-graduates. The program prepares the participants for a future leadership role at Siemens. The two-year program consists of three challenging assignments within three different departments. Each rotation concerns a period of 8 months.

Aerodynamicist External Consultant

MMR - MoRe Modena Racing · Modena, Italia

MSc Aerodynamicist – Front/Rear Wing/Diffuser Development, CFD, Wind Tunnel

Education

DTU - Technical University of Denmark

Master of Science (MSc), Aerodynamic

Università degli Studi di Modena e Reggio Emilia

Master of Engineering (MEng), Automotive Engineering Technology/Technician

Massachusetts Institute of Technology

Master of Engineering (MEng), Aerodynamics

Budapest University of Technology and Economics

Master of Engineering (MEng) - Erasmus Exchange Student, Automotive Engineering Technology/Technician

Università degli Studi di Modena e Reggio Emilia

Bachelor's degree, Mechanical Engineering

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