About
My success as a veterinary practice manager stems from my ability to see the big picture, the capacity to design and execute unique strategies to meet business goals and targets, to successfully negotiate any agreement, to hire individuals who get the vision and who are willing to participate, and to create an engaging and unforgettable customer service experience.
Experience
Practice Manager
Boca Palms Animal Hospital · Boca Raton, Florida, United States
Present
Practice Operations, Financial Performance, Management and Budgeting, Pricing Strategy, Marketing, Technology, Medical Records, Quality of Patient Care, Client Satisfaction, Standard Operating Procedures, Pharmacy and Inventory Management, Continuity of Care and Case Management, Community Engagement, Team Management, Contract Negotiations, Branding, Facility Maintenance Multi-tier strategies deployed have resulted in doubling gross revenue, client base, and average invoice. Cost of laboratory services lowered 55%. Passive income increased 25%. Expired inventory rare. Staff enthusiasm and motivation 100%. Hiring costs slashed to zero in 2025.
Entreprenuer/Managing Partner
Four Interdependent Ventures · Hockessin, Delaware, United States
Successful entrepreneur operating four independent/tangential organizations – SOLD/RETIRED – Relocated to Florida
Education
NAVC Certified Veterianary Business Leader Program
Certified Veterinary Business Leader, Veternary Practice Management
Widener University
Business Administration
Elmira Business Institute
Associate's degree, Medical Administrative/Executive Assistant and Medical Secretary
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