About
I am a passionate animal advocate with 25+ years of experience in the animal care field, blending expertise in business leadership, team development, and professional dog training. As a CPDT-KA (Certified Professional Dog Trainer – Knowledge Assessed) and former co-owner of the largest dog daycare and training facility in Southern California, I bring a unique perspective that combines operational excellence with a deep understanding of animal behavior. Today, as Hospital Manager at VCA South Shore, I focus on fostering a positive, growth-minded workplace where employees feel supported, valued, and inspired to reach their full potential. I believe in applying the same positive reinforcement principles used in training animals to developing strong, collaborative teams. My career highlights include: *Leading and growing successful animal care businesses, from small-scale training programs to large-scale facilities. *Coaching and mentoring veterinary and animal care staff to excel in their…
Experience
Technician Assistant and Boarding, Hospital Manager
Present
Work closely with the leadership team to coordinate efforts to make sure we are meeting hospital and staff needs and initiatives. Recruit and retain employees to support the culture of the hospital.
Boarding & Behavior Manager
Build a positive work experience for our boarding team members while also building an enjoyable boarding experience for our boarding guests.
Business Owner
Wags & Wiggles Dog Care, Part Deux · Tustin, California, United States
· Run the day to day operations of the facility and staff. · Hire and train staff for job success. · Drive sales to profitability every year and conduct marketing events. · Work with clients and staff to set and maintain goals. · Work with clients in both private one-on-one and group settings. · Developed and maintained relationships with vendors for mutual respect and success. · Conflict resolution in situations with customers or employees. · Prior to opening, working with the city on all permits and requirements and development of business plan. · Create videos for training clients and for social media campaigns.
Receptionist
Animal Dermatology Clinic · Tustin, California, United States
· Answer phone calls, serve as initial source of information for clients as they call in, make appointments, relay messages to and from the doctors and patients. · Admit and discharge patients. · Maintain medical records both on file and in the computer. · Refill prescriptions as per company and doctor policy. · Keep waiting area and exam rooms clean and sanitary.
Training Manager
WAGS & WIGGLES DOG DAYCARE · Rancho Santa Margarita, California, United States
· Train staff to perform duties of the job. Manage the Training Department staff. Address staffing issues. · Manage training schedule. · Develop client relationships working in both group and private settings. · Work with clients and staff to set and maintain goals.
Payroll & Compensation Manager
Finance America · Irvine, California, United States
· Manage the payroll and compensation department for a 500 employee company. · Resolve issues with compensation with management and staff. · Manage workers compensation claims. · Manage calculation and payout of all sales incentive programs. · Work with the Human Resources team on employee files, benefits, and employee relations. · Work with temporary staffing agencies with bringing in temporary staff for the organization as necessary
Hr & Payroll Administrator
Cybex International, Inc. · Medway, Massachusetts, United States
· Manage the payroll and compensation of 300 employees. · Resolve issues with compensation with management and staff. · Manage workers compensation claims. · Manage calculation and payout of all sales incentive programs. · Work with the Human Resources team on employee files, benefits, and employee relations. · Work with Temporary Staffing Agencies with bringing in temporary staff for the organization as necessary.
Education
University of Phoenix
Master of Business Administration - MBA, Technology Management
University of Iowa
Bachelor's degree, Psychology and Criminology
University of Iowa
Bachelor's degree
Find leads like Lysa
Origami finds your ideal customers across 15+ data sources with a single prompt.
Try Origami Free