Experience
Inventory Manager
Critter Care Veterinary Clinic, Inc.
In charge of clinic wide inventory management and procurement. Ex. (but not limited to) Medications, Medical equipment, office supplies, staff uniforms and clinic property, while staying with-in or under budget.
Store Manager
Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction. Trained employees in additional job positions to always maintain coverage of roles. Greeted and encouraged feedback from customers to implement in-store operational changes. Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices. Assigned tasks to associates to fit skill levels and maximize team performance. Established ambitious goals for employees to promote achievement and surpass business targets. Remaining calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations. Reviewed employee performance every year and delivered constructive feedback to improve weaknesses. Recruited, hired and trained new employees, including monitoring and review of individual performance. Supervised and trained customer service team members to provid…
Education
Homeschool
High School Diploma
Southern New Hampshire University
Associate's degree, Business and health care administration
NWTC Services
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