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Laurent fontaine

Laurent fontaine

As a tourism specialist, I help businesses develop their sales 🚀, their commercial strategies and optimize their touris…

Zagreb, Zagreb, CroatiaLeisure, Travel & Tourism
Company
Crystal Sound Tour Guide Systems
Title
Director of Development
Seniority
Director
Department
Master Sales
Location
Zagreb, Zagreb, Croatia
Industry
Leisure, Travel & Tourism

About

With over 10 years of experience in business development, international sales, and inbound tourism, I have developed strong expertise in brand growth, strategic partnerships, and multicultural team coordination. At Crystal Sound, my mission is to establish the brand as the leading provider of wireless tour guide systems in the Francophone market, offering cutting-edge technology to create immersive and seamless visitor experiences. Before joining Crystal Sound, I held key roles in the travel and experiential tourism industry. As Manager of Terra Balka, I developed and operated tailor-made travel experiences across the Balkans, combining business expansion with operational excellence. At Tsar Voyages, a leading agency specializing in travel to Russia, I led sales and client acquisition strategies as well as the development of group travel, strengthening the company's position in a highly competitive market. More recently, I played a role in coordinating VIP transportation operations for…

Experience

Director of Development

Crystal Sound Tour Guide Systems

Present

I lead the development and expansion of Crystal Sound in the French and English speaking market. My role includes: Identifying and seizing new business opportunities. Establishing and strengthening strategic partnerships. Supporting clients in integrating high-end audio solutions. Promoting Crystal Sound technologies within a B2B network. 🚀 My goal: Establish Crystal Sound as a leading provider of audio solutions in the French and English speaking market. Feel free to reach out to connect!

Paris 2024 Olympics - Project Manager

Accord - Driving the Game · Paris, Île-de-France, France

Responsible for coordinating and optimizing a fleet of 50 vehicles and a team of 100 drivers to ensure VIP client transportation. Main responsibilities: - Planning & vehicle allocation: Managing schedules and optimizing routes. - Handling unforeseen events: Coordinating with the On Location team to address changes and client requirements. - Driver training & supervision: Preparing teams, ensuring quality control, and maintaining VIP standards. - Fleet inspection & organization: Collaborating with the logistics team to ensure vehicle availability and reliability.

Manager

Terra Balka · Zagreb, Croatia

As Terra Balka’s Manager for a year and a half, I was responsible for: - Operational and administrative management of the agency - Team leadership, including recruitment and training - Business development and representation at trade fairs - B2B relationship management and partner optimization - Supplier negotiations and development of strategic partnerships - Sales of tour packages to B2B, B2C clients, and online platforms

Deputy Director

Tsar Voyages · Moscow, Russian Federation

As Deputy Director of the Moscow office, I: - Led and managed a team of 30 professionals - Designed and implemented commercial and marketing strategies - Developed group sales and Guaranteed Departure Tours (GIRs) - Recruited, trained, and supervised staff - Managed and optimized B2B relationships, representing the company at trade fairs - Oversaw operatioal team management

Responsable ClientèLe

TSAR VOYAGES

Agence de voyage en Russie depuis 2004, TSAR VOYAGES développe avec passion des produits touristiques à destination des voyageurs individuels, des groupes, des expatriés (avec des exclusivités et des escapades inédites), des entreprises (pour des séminaires, salons, incentive…) et des tour-opérateurs. Avec une quarantaine d’employés répartis en 3 bureaux, Moscou, Saint-Pétersbourg et Paris, nous offrons tous les avantages d’une agence de proximité (très bonne connaissance du pays, grande réactivité, et convivialité !). Si vous souhaitez venir en Russie, n'hésitez pas à me contacter et je serais ravis de vous proposer un programme pour vos différents projets.

Research Assistant

TPA/AXIS · Moscou, Russie

Looking for interesting profiles related to the job offers we have at that time. Qualifying profiles, contacting people, pre-qualification interviews. We recruit mainly Russian people or Russian speaking people.

Responsible for Business Development in Russia

LIPPI Fencing solutions

I'm in charge of Lippi's business development in Russia. My top goal is to find projects in order to secure industrial sites, highways and railroads. My role is to spot all the construction projects that might be secure and then contact the decision-maker or answer to the invitation to tender if there is one. My daily work consists in finding new projects and identify contacts in the companies in charge of construction. I also look for firms that might have to secure some industrial estates and I do the maximum to promote my company's corporate image (especially on the net) in Russia in order to be consulted automatically whenever there are new projects. Lippi designs and manufactures fencing systems for the safety of people, property and infrastructures. And it provides solutions for security problems concerning: individual perimeters, administrations, industries, sports centres, high-risk sites and borders.

Junior Consultant

Winch RH

The company is specialized in Human resource and recruitment. I was in charge of different canvassing missions and I had to help clients with the newest labor law legislation.

Education

Freemote - Freelance (à distance)

Sciences Po Grenoble

Master in legal and financial engineering : honourable mention, Cours spécialisés notamment en gestion, marketing, finance, comptabilité, ressources humaines

Université d'Etat de Moscou (MGU), Faculté d'administration publique (FGU)

Marketing, management, finance

Lycée du Grésivaudan, Meylan

Baccalaureat in social economy : honourable mention

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