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K Shyamala

K Shyamala

Vice President of Learning and Development @ BSI Financial Services

Chennai, Tamil Nadu, IndiaFinancial Services
Company
BSI Financial Services
Title
Vice President of Learning and Development
Seniority
Vp
Department
Master Finance
Location
Chennai, Tamil Nadu, India
Industry
Financial Services

About

Experienced and accomplished training and development professional with a proven track record of setting up training functions, designing, developing, and implementing innovative behavioral and developmental programs. Strong leadership and expertise in streamlining training processes, policy creation, and integrating tools and technologies for optimal organizational performance. Recognized for achieving industry accolades and leading global projects.

Experience

Vice President of Learning and Development

BSI Financial Services

Present

Avp Learning & Development

Entra Solutions Pvt. Ltd. (A BSI Financial Services Company) · Chennai, Tamil Nadu, India

Present

Director - Learning & Development (Od)

Access Healthcare Services · Chennai Area, India

General Manager

Accenture · Chennai Area, India

Capability Development (Training) lead Chennai. * Manage all training requirements (domain/ soft Skills / technical) for all domains (SCM, AFS, HOS, Custom BPO, Pharma, Banking & Financial Services). * Drive initiatives for tools & technologies used for learning * Design, Develop & Deliver training programs based on need analysis (Knowledge/Skill possessed Vs Required for a job role) * Share ROI based on Kirk Patrick model * Design, Develop & Deliver training programs to build/ upskill competency thereby increase Client value creation, save time & cost of resources and increase business

Deputy Manager-Training

Wipro BPO

Manage and deliver training for OTC domain. Also, take care of training requirements during transition for new accounts/clients in the OTC domain.

Assistant Manager

WIPRO

Global OTC Training lead, manage and support all OTC clients in the BU • Strategize the Business requirements of each client and provide support • Plan and implement building new capability in the BU • Drive all management initiatives in the accounts supported • Stabilize Training methodology in all accounts • Cater to all Communication Training requirements for all OTC accounts • Structure the DD & transition process and training interventions • Create training plan & certify resources for knowledge transfer, DD and Transition • Develop training toolkit for Opportunity Assessment, Due Diligence and Central Work Force Management • Effective management of Training Engagement throughout Customer life cycle & Employee life cycle

Assistant Manager

GENPACT LLC

• Lead training function for GE Commercial Finance involving complete ownership training & process pilot, creation of business & process training manuals, operating procedures and product & industry contextual online modules, ensuring knowledge capture, ramp up batch trainings & charting individual training roadmaps to address learning curve and developmental issues (Sep 2006 – Sep 2007) • Lead training function for GE Water Technologies processes involving complete ownership training & process pilot, creation of business & process training manuals, operating procedures and product & industry contextual online modules, ensuring knowledge capture & retention, ramp up batch trainings & charting individual training roadmaps to address learning curve and developmental issues. Drive SAS 70 audits for training function across sites starting with setting up audit parameters on new joinee training and trainer evaluation process to closure on findings of type 1 audit & final closure of type 2 a…

Am

GE Capital / Genpact, Bangalore

Assistant Manager

GECIS

Education

University of Madras

Bachelor's degree, Accounting and Finance

Kendriya Vidyalaya

Commerce

Loyola Institute Of Business Administration

Certification, Human Resources Management/Personnel Administration, General

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