Experience
Veterinary Practice Manager
Taylor Veterinary Clinic · Longview, Texas, United States
Present
Hiring, training, and managing a team that excels at patient care and customer service Turning client complaints/concerns into a positive experience Capturing KPI’s and relevant data to track clinics growth Filling in as a Veterinary Technician or CSR to help support my team Implementing, troubleshooting, and optimizing our EHR system for staff and DVM
Certified Medical Assistant - Certified Electronic Health Records Specialist
Azalea Orthopedics & Sports Medicine Clinic · Tyler, Texas, United States
Scheduling patients for multiple doctors Improve ROI Rooming patients and obtaining ROI to fulfill EHR/Legal requirements Bring denial rates for prior authorizations from 6% to 1% for diagnostic, therapeutic, and surgical procedures Assist administration and physicians with EHR troubleshooting and improvement
Shop Manager
Brass Tacks · Dallas, Texas, United States
Optimizing shops schedule Assist in successful project management and event coordination Growing Social Media engagement and building the shop’s brand through content creation
Education
Tyler Junior College
Some degree, Medicine
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