About
I am a hardworking individual focusing on both achievement and bettering the state of my community.
Experience
General Manager
Cookout · Bowling Green, Kentucky
Present
Manager
Cookout Restaurants
Present
Responsible for organizing associate shift positioning Assisted in the training of cookout employees. Participated in district managerial meetings. Supervised restaurant employees. Assisted in the hiring process of potential cookout associates. Coordinated with the general and district manger to insure optimal employee performance. Assisted in the regulation of labor usage. Responsible for daily accounting (including but not limited to: balancing store tills, performing daily reports, security management, etc.) Ensure customers had an excellent dining experience by providing efficient service during the cookout experience. Responsible for opening and/or closing the building and ensured that building safety and cleanliness regulations were met.
Assistant Customer Service Manager
Constructed weekly employee schedules for Front End Department Organized quarterly employee evaluations Participated in corporate conference calls Coordinated with store management to insure optimal employee performance Monitored and helped regulate department budget Responsible for efficient employee training
Managerial Staff Assistant
Responsible for opening and/or closing the building and ensured that building safety and cleanliness regulations were met Mentored and tutored 20+ students in multiple subjects, including but not limited to psychology, sociology, communications, philosophy, English, and creative writing Conducted semester grade reports and yearly employee evaluations Organized and participated in the hiring process, staff training seminars, and faculty meetings
Floor Supervisor
Rax Resturant
Ensured employee productivity and maintained order amongst 10 plus individuals (per shift) Documented and managed store inventory Collaborated with franchise manager to improve marketing and customer satisfaction
Education
Morehead State University
Bachelor of Arts, Organizational/Interpersonal Communication
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