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JohnnieAnn Ponder

JohnnieAnn Ponder

Hospital Manager at Harahan Veterinary Hospital/Mission Pet Health with expertise in Veterinary Management and Animal Ca…

Greater New Orleans Region, United StatesNon-profit Organization Management
Company
Mission Pet Health
Title
Hospital Manager
Seniority
Senior
Department
Medical Health
Location
Greater New Orleans Region, United States
Industry
Non-profit Organization Management

About

With a bachelor's degree in psychology from The University of Southern Mississippi and over 6 years of experience in veterinary management and 12 years in veterinary nursing, I am a hospital manager at Harahan Veterinary Hospital/Mission Pet Health, a leading veterinary service provider in the US. I oversee the daily operations and financial performance of a veterinary hospital with a team of 15 staff members, ensuring high-quality care and service to our clients and patients, as well as a positive and supportive work environment for our staff. I have successfully implemented several initiatives to improve client retention, staff engagement, and operational efficiency, such as introducing a loyalty program, conducting regular staff training, staff engagement and streamlining workflow processes. I am passionate about learning new skills and best practices, and collaborating with other professionals in the veterinary field. My core competencies include leadership, communication, problem-…

Experience

Hospital Manager

Mission Pet Health · New Orleans, LA

Present

Hospital Manager

Benbow Veterinary Services · New Orleans, Louisiana, United States

Education

The University of Southern Mississippi

Psychology

The University of Southern Mississippi

Psychology

St. Marys Dominican High School

High School Diploma

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