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Jenell Santos

Jenell Santos

HR Leader | HR Strategy, Digitization & Talent Development | Driving Performance, Engagement & Future-Ready Teams

Mumbai, Maharashtra, IndiaHospital & Health Care
Company
Indira IVF Group
Title
Head - Talent Management & Learning & Development
Seniority
Head
Department
Master Human Resources
Location
Mumbai, Maharashtra, India
Industry
Hospital & Health Care

About

Seasoned HR leader with 13+ years of experience shaping people strategy, driving transformation, and building high-performing cultures across diverse business environments. I bring deep expertise in Talent Acquisition, Performance Management, Learning & Development, and HR Technology, with a proven track record of leading organization-wide initiatives that align people priorities with business goals. Skilled at partnering with CXOs and senior leadership to scale teams, lead change, and embed strategic HR practices that fuel growth, engagement, and agility. Whether it’s building HR functions from the ground up, implementing digital HR ecosystems, or leading leadership development and succession planning, I focus on delivering measurable impact and long-term value.

Experience

Head - Talent Management & Learning & Development

Indira IVF Group

Present

- Leading the end-to-end talent lifecycle strategy to attract, develop, and retain top-tier professionals. - Designing a scalable L&D roadmap focused on digital-first learning ecosystems, leadership coaching, and closing critical skill gaps across the organization. - Developing a robust pipeline of future leaders by integrating performance metrics with personalized career pathing.

Head- Talent Acquisition & Talent Management at Indira Ivf Group

Indira IVF Group · Mumbai, Maharashtra, India

Leading Talent Acquisition and Talent Management for Indira IVF Group.

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Indira IVF Group

Head - Human Resources

iGenetic Diagnostics Pvt Ltd · Mumbai, Maharashtra

Senior Human Resources Manager

Metropolis Healthcare · Mumbai Area, India

Manager - Hr

Metropolis Healthcare · Mumbai Area, India

- Performance Management - Employee Relations and Engagement - Rewards and Recognition - Manpower Planning and Budgeting - Assisting in Learning and Development

Education

St. Francis Institute of Management and Research

Master of Business Administration (M.B.A.), Human Resources

St Xaviers College, Mumbai

Bachelor of Arts (B.A.), Sociology

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