Experience
Strategic Customer Success Manager
Customer Success Manager
Customer Service Specialist
Warehousing Pro · Nashville, Tennessee, United States
Tour Specialist
TAG · Nashville Metropolitan Area
Communicated with my clients on the needs for their respective entertainment tours -Pinpointed the locations of my clients shows and coordinated the logistics remotely and in person if large scale -Secured the travel needs for my clients, including hotels, trains, ferries, and flights -Negotiated rates and contracts between hotel suppliers and major airlines, including Delta, American, United, Southwest and multiple international vendors
Store Manager
Tiff's Treats Cookie Delivery · Nashville Metropolitan Area
Assess the work for the day and schedule based upon sales numbers and day-to-day activities within the shop -Correspond with other managers to work towards customer satisfaction -Manage a staff of 20+ and work towards sales goals together -Interview and hire for my location, trying to create the best synergy as possible within the staff -E-mail correspond and generate reports for our corporate office on a daily basis.
Tour Specialist
TAG · Nashville Metropolitan Area
Communicated with my clients on the needs for their respective entertainment tours -Pinpointed the locations of my clients shows and coordinated the logistics remotely and in person if large scale -Secured the travel needs for my clients, including hotels, trains, ferries, and flights -Negotiated rates and contracts between hotel suppliers and major airlines, including Delta, American, United, Southwest and multiple international vendors
Education
LSU Shreveport
Master of Business Administration - MBA
Belmont University
Bachelor's degree, Business Administration and Management, General
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