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Jamie Brockamp

Jamie Brockamp

Critical Environment Field Service Engineer @ Microsoft

Goodyear, Arizona, United StatesFacilities Services
Company
Microsoft
Title
Critical Environment Field Service Engineer
Seniority
Senior
Department
Master Engineering Technical
Location
Goodyear, Arizona, United States
Industry
Facilities Services

Experience

Critical Environment Field Service Engineer

Microsoft · Phoenix metropolitan area, Arizona, United States

Present

As a dedicated Critical Environment Field Service Engineer, I excel in managing Datacenter Operations and Service Delivery to ensure optimal performance and compliance. My responsibilities include overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in leased datacenters, ensuring adherence to safety and security policies, and participating in Root Cause Analysis (RCA) processes. I am committed to maximizing Critical Environment (CE) availability in collaboration with landlord partners, reducing high-impact and human-error incidents, and delivering cost/energy efficiency initiatives. I support the datacenter's Emergency Preparedness and Response plans and act as an escalation point for facilities-related issues. Additionally, I utilize the ICM tool to manage and track incident escalations efficiently. I coordinate and supervise CE audits and compliance verification, ensuring routine reporting for effective management and analysis of Power/Temperat…

Senior Program Manager - Ce Professional Services

BGIS · Goodyear, Arizona, United States

Led and supported both internal and external datacenter operations, energy projects, and service initiatives. Efficiently managed internal burst resources to ensure seamless daily operations across dispersed datacenter sites in North America. Supervised a team of Program Managers, overseeing various datacenter programs and initiatives within Datacenter Operations and Projects.

Program Manager - Global Critical Environments Team

BGIS · Greater Seattle Area

In this role, I supported site teams and clients, managing transitions from construction to operations. I provided Mechanical QA/QC support during data center commissioning work and served as an Interim Critical Facilities Manager (CFM). Additionally, I worked as an Internal Facility Operations Auditor, ensuring high standards of operational excellence.

Senior Sales Executive - Mechanical Services

Siemens BT · Washington State

As a Mechanical Sales Executive in Washington State, I specialized in providing innovative solutions to complex mechanical problems in commercial and industrial buildings. I successfully sold and managed maintenance and service solutions, as well as mechanical projects. Additionally, I offered control solutions to enhance building efficiency and performance.

Program Manager - Global Critical Environments Team

BGIS · North America

In this role, I supported site teams and clients, managing transitions from construction to full operations. I provided Mechanical QA/QC support during data center commissioning work and served as an Interim Critical Facilities Manager (CFM). Additionally, I worked as an Internal Facility Operations Auditor, ensuring high standards of operational excellence.

Program Manager- National Critical Environments Team - Transitions and Site Support

BGIS · BGIS / McKinstry Seattle

In this role I worked as a Program Manager, Site Transitions and Operation Support on our National Critical Environments team. During this time I supported many datacenter operations and construction projects.

Hvac Service Projects/Service Foreman

McKinstry

In my role as a Service Projects Foreman, I managed and executed service projects under $300K in commercial buildings and datacenters. My responsibilities included HVAC piping, unit installations, commissioning (Cx), and startups. I consistently ensured that all projects were completed on time and within budget, delivering high-quality results.

Hvac Foreman

Western Mechanical, Inc · Federal Way, Washington

As an HVAC Foreman, I supervised HVAC service personnel and oversaw both service and construction projects in Western Washington. My responsibilities included managing HVAC service, installation, and refrigeration piping projects, ensuring high standards of quality and efficiency.

Co Owner

K&D Mechanical, Inc. · Federal Way, WA

Owner. K&D Mechanical, Inc. is a company specializing in commercial HVAC construction projects and HVAC/R service.

Hvac Mechanic/Critical Environments Team

McKinstry · Greater Seattle Area/ Redmond, WA

As a Data Center Mechanical Technician, I supported Microsoft datacenters in Redmond and Bothell, Washington. Transitioning into HVAC service, I frequently alternated between HVAC service work and datacenter operations. Throughout my tenure as an HVAC mechanic, I provided comprehensive support for all aspects of commercial and industrial HVAC service and maintenance, with a strong focus on datacenters.

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