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Hemasri B.

Hemasri B.

L&D Strategic Leader | Psychologist & Author | DEI & Mental Wellbeing Advocate | Driving Measurable Business Outcomes th…

Chennai, Tamil Nadu, IndiaProfessional Training & Coaching
Company
L&T Technology Services
Title
Organizational Development & Effectiveness Manager
Seniority
Manager
Department
Master Human Resources
Location
Chennai, Tamil Nadu, India
Industry
Professional Training & Coaching

About

Over 16+ years, working as a Learning Strategist and Behavioral Psychologist, partnering with senior leaders to align learning with performance, culture, and organizational priorities. My experience includes designing enterprise-wide learning ecosystems, leadership development journeys, DEI initiatives, and mental well-being programs that are built to scale rather than operate as standalone interventions.Across global roles, I have led programs that increased engagement by over 30 percent, strengthened leadership pipelines, and translated strategic intent into observable performance outcomes. My approach integrates psychological insight, data intelligence, and design thinking so learning moves beyond awareness into action.Alongside my corporate work, I maintain a strong creative practice as an Author, a visual thinker and also a practicing Psychologist. Note: Views expressed are personal. Counselling sessions are independent and offered outside business hours.

Experience

Organizational Development & Effectiveness Manager

L&T Technology Services · Chennai

Present

#Iamremarkable Facilitator

#IamRemarkable · g.co/lamRemarkable

Present

Founder

Your Cosmic Consciousness

Present

✨ Your Cosmic Consciousness A space where psychology meets inner awareness. Your Cosmic Consciousness is a gentle yet powerful platform created to help individuals pause, reflect, heal, and realign with who they truly are — beyond roles, titles, and expectations. It supports people in navigating emotional clarity, mental wellbeing, identity shifts, and conscious growth, using grounded psychology, mindfulness practices, and soul-centric reflection. 🌿 Offerings at a glance • Mindfulness & Mental Wellbeing Sessions • Emotional Healing & Self-Reflection Circles • Spiritual Psychology & Conscious Awareness Workshops • 1:1 Inner Clarity & Life Transition Counselling • Healing Conversations for Stress, Burnout & Identity Fatigue • Purpose-led Reflection Programs for Individuals & Corporates • Inclusive Wellbeing & DEI-aligned Awareness Sessions • Guided Practices for Calm, Balance & Inner Strength Our Purpose: To help people feel safe within themselves, listen to their inner voice, and move…

Learning Advisor

Shell · Chennai, Tamil Nadu, India

Leading Shell’s learning strategy with a future-forward approach to behavior transformation, talent development, and inclusion. ► Enterprise Learning Leadership: Designed and delivered 50+ high-impact learning programs across leadership, behavioral, and functional tracks. Integrated learning with performance reviews, driving a 15% increase in employee ratings. ► Data-Driven Enablement: Leveraged analytics to refine L&D strategy, improve targeting, and drive a 25% boost in productivity and 20% upskilling in core competencies. ► Strategic Partnerships: Collaborated with global HR, Shell Health, and DEI teams to launch initiatives like mindfulness interventions, psychological safety sessions, and talent acceleration pipelines. ► Innovation in Engagement: Introduced gamified learning formats, storytelling tools, and digital platforms (e.g., Viva Engage), increasing learning participation by 35%. ► Business Impact: Contributed to a 30% increase in engagement scores, 40% retention of high-po…

Learning and Development Specialist

CMA CGM · Chennai, Tamil Nadu, India

Elevated employee capability and engagement through agile learning solutions that responded to evolving business needs. ► Rolled out 30+ annual training programs with a strategic focus on critical skill development, resulting in a 40% uplift in operational performance. ► Modernized learning delivery through a scalable e-learning platform, reducing cost by 20% and boosting completion rates by 50%. ► Pioneered data-informed TNI processes, closing skill gaps by 30% and aligning outcomes with workforce planning. ► Strengthened the learning culture through executive partnerships, resulting in 35% growth in internal promotions and leadership readiness. Positioned L&D as a business growth lever by embedding capability building into the talent strategy.

Training Lead

Sutherland Global Services · Chennai Area, India

Led training transformation to support faster ramp-up, cross-functional agility, and leadership development. ► Reimagined onboarding experience, reducing integration time by 30% and enhancing early productivity. ► Designed leadership tracks that accelerated promotions by 25% and improved cross-team collaboration by 10%. ► Introduced mobile-first learning formats for accessibility and efficiency, improving reach by 30%. Built a training function aligned to speed, scale, and strategy — equipping teams for today’s performance and tomorrow’s growth.

Soft Skills Trainer

Wipro Ltd

Acted as a bridge between behavioral science and business performance through targeted learning interventions. ► Led behavioral training design using TNA and BEI methods, increasing productivity by 15% and enhancing team collaboration. ► Drove 25% performance improvement using data-driven training calendars and engagement-led coaching formats. ► Enabled a seamless LMS (SkillSoft) rollout that improved participation and cut administrative burden by 20%. Partnered across business units to create behaviorally anchored learning that directly impacted KPIs.

Web Content Editor

SpiderWorks Technologies Pvt Ltd · Online

Created high-impact learning content focused on language enhancement and digital learning formats. ► Designed multimedia learning content to build English communication, engagement, and usability. ► Implemented editorial strategies based on learner feedback and platform metrics. Strengthened the foundation of learning by blending content effectiveness with learner experience.

Senior Support Engineer

CSS Corp

Spearheaded voice training and call quality interventions for technical and enterprise support teams. ► Developed pre-processing and voice coaching modules that improved communication quality scores across verticals. ► Created KPI-linked training metrics, resulting in measurable improvements in customer satisfaction and technical performance. Played a key role in bridging capability gaps and supporting frontline excellence through skills-based learning.

Account Receivable Analyst

Ajuba Solutions India Pvt. Ltd.

Education

Indira Gandhi National Open University

PG Diploma - Family Therapy and Counselling, Psychology

Indira Gandhi National Open University

MA Psychology, HRD

K.C.S. Kasi Nadar College Of Arts And Science

Bachelor of Computer Application, Computer Science

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