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Heidi Thrall

Heidi Thrall

Practice Manager

United StatesNon-profit Organization Management
Company
Limerick Veterinary Hospital
Title
Practice Manager
Seniority
Manager
Department
Master Operations
Location
United States
Industry
Non-profit Organization Management

About

As an Insurance Verification Director in the Healthcare industry, my role encompassed multiple responsibilities aimed at ensuring accurate chart submissions to third-party payors. This included verifying insurance data and effectively managing and optimizing the Payor Table area to support all departments. I also maintained optimal inventory levels to facilitate smooth operations and oversaw all training programs for new hires, and identified any ongoing training needs for continuous improvement. Furthermore, I was responsible for effectively communicating policies, procedures, HIPAA guidelines and updates to managers and staff, developed budgets for expenses and staffing, processed bi-weekly payroll, and lead the department's Quality Assurance program to drive continuous process improvement. Prior to joining Insurance Billing Companies, I gained valuable experience working at both a primary care physician's office and an OB/GYN practice. In those roles, I handled electronic billing, m…

Experience

Practice Manager

Limerick Veterinary Hospital · Limerick PA

Present

Managing Director

Envision Healthcare, LLC · Conshohocken, Pennsylvania, United States

Communicated policies, procedures, HIPAA guidelines, new client information, and operational updates to managers and staff. Developed plan for budgeting, labor, staffing and production, ensuring financial efficiency. Processed bi-weekly payroll for accuracy. Able to multi-task and change direction when needed. Ensured accurate submission of claims to 3rd party payors. Maintained optimal inventory levels both locally and overseas, ensuring smooth operations. Oversaw extensive training programs for new hires, compliance training, and identified training needs for all staff.

Medical Practice Manager

Medical Data Management Conshohocken · Conshohocken, Pennsylvania, United States

Entered charges and demographics for patients for multiple medical practices. Managed Accounts Receivable (A/R) for multiple healthcare providers. Responded to and resolved all billing inquiries for providers, patients and insurance companies. Maintained meticulous records for accuracy, guaranteeing all were up to date.

Education

Michigan State University

Bachelor of Arts - BA, Hospitality Administration/Management

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