Harrison Fredericks

Assistant Practice Manager

North Shore Veterinary Hospital · Northport, New York, United States

Present

• Managed staffing schedules to ensure optimal coverage during peak hours, enhancing operational efficiency. • Conducted biannual performance reviews for 25 team members, fostering professional growth through constructive feedback. • Developed structured onboarding programs for new hires, resulting in a smoother transition and improved team integration.

Veterinary Assistant

North Shore Veterinary Hospital · Northport, New York, United States

• Collected and prepared test samples from various small animals for veterinary analysis, ensuring accurate diagnostics. • Educated pet owners on postoperative care, nutrition, and preventative measures, enhancing pet health and owner satisfaction. • Maintained sterilization protocols for surgical instruments, significantly reducing the risk of cross-contamination during procedures.

Volunteer Staff

Cornell Ruffian Equine Specialists · Elmont, New York, United States

• Assisted veterinarians in advanced diagnostic imaging, including MRI and ultrasound, enhancing patient care. • Supported surgical procedures and post-operative care, ensuring a high standard of aseptic technique. • Collaborated with specialists in a high-acuity environment, gaining insights into equine emergency case management.

General Manager

North Shore Animal Center · Northport, New York, United States

• Supervised daily operations at North Shore Animal Center, enhancing team management and customer service. • Developed a localized marketing strategy, successfully acquiring over 100 new clients in Northport and Suffolk County. • Revamped the company website using WebDesignPro to effectively showcase services and facilities. • Integrated custom software solutions and new point-of-sale systems to optimize operational practices.