Gaurav Manchanda

Sr. Enterprise Sales Manager L Amazon Shipping India L Amazon

Amazon · Delhi, India

Present

"Lead Amazon Shipping India's strategic growth, managing key accounts and P&L. Drives business expansion while optimizing operations and customer experience. Oversees end-to-end delivery excellence and maintains high satisfaction metrics for shippers and recipients."

Regional Learning & Training Manager Iii , Ats

Amazon · Delhi, India

Present

Regional Training Manager, Insc

Amazon · Delhi, India

Infc Aces

Amazon · Delhi, India

Aces Manager Sort Centre Regional Management

Amazon · India

Last Mile Operations Manager

Amazon · Delhi, India

Operations Manager(Guest Experience Leader)

Target · Calgary, Canada Area

District Operations Manager

Mobilicity · Calgary, Canada Area

• Coaching and training the Corporate and dealer staff • Looking after the operation of the Flagship store and other corporate units & activities within the city. • Training and motivating the corporate team to achieve sales and personal targets. • Exceeding sales targets while maintaining customer relationships. • Interviewing, hiring and scheduling of corporate staff. • Brainstorming and executing marketing strategies which include: Radio tags, print advertising. • Establishing and maintaining a successful team atmosphere • Help driving Sales at dealer locations and managing the inventory back up • Analysing Sales staff performance • Business overview, cash procedures, inventory management, warranty for corporate & dealers in the city

Store Operations Manager

Rogers Communications · Alberta, Canada

Restaurant & Food Manager

Starbucks · Calgary, Canada Area

*o Managing a million dollar Starbucks Corporate outlet, Responsibilities includes- Interviewing, Hiring, Recruiting, Forecasting the business & scheduling. Taking care for Inventory Management , Cost Control , P&L Critique Customer Voice , Ordering , QASA

Store Manager

Starbucks Coffee Company

Operations District Manager

Starbucks · India

Part of pilot group to launch Starbucks in India. *o Worked on marketing strategies ,web site layout, market surveys, liaison with Starbucks team , training, ordering supplies & merchandise

Food & Beverage Manager

Marriott International · Greater San Diego Area

*o Managed 1.1 Million Outlet (Starbucks Coffee Company), Responsibilities include-Hiring, Interviewing, Improving Guest Relations, and customer service, Associate Relation, Forecasting, Scheduling, Conduct Performance Appraisal, Training & Development , Liaison with other departments within the property and outside the property, Benchmarking, Budgeting, Profit & Loss critique, Implementing & Executing new projects, Attending Pre-Cons & Post-Cons for different groups in house *o Supervised & Managed 2.1 Million Operation of In-Room Dining and Amenities with 50 staff in 1364 rooms &450 boat slip property. *o Task Force at the New Port Beach Marriott & Resort to open Room Service , and coordinate

Food & Beverage Supervisor

The Tandoori Place · New South Wales, Australia

*o Managed the Restaurant & bar operations of 5 restaurants, Training new staff, Inventory, Maintaining customers relations, Scheduling.

O Worked

Oberoi Hotel and Resorts

industrial, & Management trainee in all the departments, Front office, Housekeeping, Food & Beverage services, Food & beverage Production Specializing in Indian Cuisine, coordinated in laying down the standardized recipes for the company in liaison with O.C.L.D(Oberoi Centre of Learning & Development)