About
Results-driven Client Success and Operations professional with 5+ years of experience supporting top-tier law firms and corporate clients. I specialize in turning complex compliance and onboarding processes into streamlined, revenue-generating engines.Key Professional Impact: • Executed 2,900+ global transactions, generating $564K in annual revenue. • Improved client satisfaction scores by 20% through proactive workflow optimization. • Reduced task completion time by 40% via strategic user-centric training programs.McKinsey Forward Program Graduate (2025) and Google Certified Project Manager. Multilingual in English, Turkish, and Azerbaijani. 📍 Based in NYC | Open to relocations, Client Success & Operations leadership roles.
Experience
Account Executive
Hush · Detroit, Michigan, United States
Account Manager - Business Development (Legal Services)
Cogency Global Inc. · New York City Metropolitan Area
Process Agent & International Services Specialist
Cogency Global Inc. · New York, NY
Learning Consultant
Cogency Global Inc. · New York, United States
Program Assistant
Sapienza Università di Roma · Rome, Lazio, Italy
Customer Service Specialist - Tour Leader
City Wonders · Rome
Customer Service Representative
Magnum Hospitality · Boyne city, Michigan, USA
Client Services Representative
Ateshgah Insurance Company · Baku, Baku Ekonomic Zone, Azerbaijan
News Anchor
Yurd TV · Baku City, Baku Ekonomic Zone, Azerbaijan
Education
Sapienza Università di Roma
MA, European Union Law and Economics
Azerbaijan State University of Languages
BA, International Relations
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