Erin Bowen

Practice Manager

UrgentVet

Present

-Guide the workflow and administrative tasks of an urgent care hospital -Seamlessly institute new corporate protocols -Communication and scheduling of W2 and 1099 DVMs to ensure daily coverage -Timely present weekly, bi-weekly, monthly, and quarterly reports -Complete quarter inventory and compliance spreadsheets - Establish team training, communication, and development -Marketing including outreach to referral hospitals, social media, and coordinating and attending local events

Hospital Administrator

PetVet Care Centers · West Chester, Pennsylvania, United States

Practice Manager

Spring House Animal Hospital

-Oversee the daily operations of a four doctor general practice hospital -Maintain all hospital records including financial, insurance, and employee -Ensure initiatives meet net revenue and profitability -Grow a productive team and ensure attendance and stability -Provide support with growth, leadership, and performance improvement -Submit accurate time sheets, commission reports, and revenue reports -Coordinate client disputes and accounts receivable

Veterinary Practice Manager

PetVet Care Centers · Ambler, PA

Client Service Supervisor

BluePearl Specialty + Emergency Pet Hospital

Client Services Supervisor

Blue Pearl

- Maintained a team of 22 direct reports - Coached in the moment and supported the team during or after difficult situations - Assisted the Client Service Manager with hiring, onbaording, and corrective actions - Coordinated and communicated with all hospital departments and teams

Emergency and Critical Care Concierge

Ethos Veterinary Health · Portsmouth, New Hampshire, United States

Concierge

Port City Veterinary Referral Hospital

-Coordinated STAT cases -Reception tasks as needed -Intermediary between clients, doctors, and front desk staff