About
Market Research Analyst with a demonstrated history of working in the Beauty and Cosmetic industries. Skilled in Operations, Research, Marketing, Project Management and Innovation. Strong outside the box thinker currently enrolled in a Corporate M.B.A. program focused in Entrepreneurship and Innovation. Wearing many hats and adapting to a fast-paced environment is exciting to me.
Experience
Operations Manager
Baumann Cosmetic & Research Institute · Miami/Fort Lauderdale Area
• Created process of resolution by way of a competitive game for documentation errors and deficiencies for staff. This led to a decrease in errors of 54% the first year. • Created process of resolution for improving appointment scheduling and efficiencies. This led to a 39% increase in appointment efficiencies, allowing the practice to see more patients and garner more revenue. • Created a company “Olympics” event for training purposes. This allowed us to assess staff knowledge and skill, in order to seek areas in need of improvement and retraining. • Reworked staff schedule and templating during slow season, saving the practice thousands of dollars in our least revenue-garnering months. • Created a loyalty rewards program set to debut in 2019. • Helped author a peer-reviewed research paper due to be published in 2019 in the Journal of Drugs in Dermatology Surgery
Research Assistant
FIU Computational Cognitive Neuroscience Lab · FIU
• Run Python based experiments on participants • Run fMRI based experiments on participants
Learning Assistant
FIU Learning Assistant Program · FIU
• Responsible for facilitating the learning and understanding of Psychology for about 40 students • Personally held exam review sessions every 4 weeks • Teaching of Physics and Mathematics Seminar
Research Assistant
FIU Neuroinformatics and Brain Connectivity Lab · FIU
-Prepare and train children for experience in an fMRI machine -Literature Research -Behavioral Analysis -Data Collection
Summer Counselor
FIU Center for Children and Families, Mental Health Interventions and Technology Program · Miami/Fort Lauderdale Area
-Counselor for children with Social Anxiety Disorders, such as Selective Mutism -Worked one-on-one with children, using counseling methods to help patients communicate with people outside of their immediate family
Lab Manager
FIU Alcohol and Cognition Lab · FIU
-Oversaw and managed about 26 research assistants -Learned and trained every role in the study -Responsible for scheduling, organizing participant folders, emails pertaining to the study, oversee all correspondence between research assistants. -Prepared and created Qualtrics surveys to be used in experiment.
Research and Content Assistant
The John Cardillo Show · Maimi, Florida
• Researched political topics to be discussed on the show • Garnered data and statistics to back up claims • Researched and reached out to potential guests • Sent PR and Marketing Reports to appropriate media channels • Filmed and Interviewed people of various importance during the 2015/2016 presidential campaigns
Production Assistant
Axess Multimedia · El Paso
• Film Editing with all adobe suite products • Commercial and Advertising Production • Set Stylist • Copywriting for Ads and commercials • Voice Over for Commercials • Camera Work on and off screen
Intern Market Research and App Development
Spectrum Solutions · El Paso, Texas
• Intern for Market Research and Analysis • Researched specific Texas markets for best areas to launch apps • Created an app that works with food truck to locate the most popular areas for business
Education
Florida International University
Corporate M.B.A., Entrepreneurship and Innovation
The University of Texas at El Paso
B.A., Advertising and Media Communications
Florida International University
B.A., Psychology
H.B. Plant High School
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