Eric S.

Chief Technology Officer

Journey

Present

Journey.ai is the Zero Knowledge® transaction layer for contact centers and agentic AI—so you can complete payments, authenticate users, and collect regulated data without bringing your agents, CCaaS, or AI into the data flow.

Chief Technology Officer

Cogmento · San Francisco, CA

Architected and delivered AI-enabled RAG intelligence using LangChain, pgVector, and PostgreSQL. I architected and delivered MCP functionality using Anthropic’s MCP SDK for Python, and I architected and built new enterprise integration workflows to extend the platform's offerings to SAP and Oracle. I led annual SOC 2, ISO 27001, GDPR, and HIPAA audits and remediation in Vanta.

Chief Technology Officer

RETINA-AI Health, Inc. · Houston, TX

Architected a novel AI platform for Diabetic Retinopathy using Tensorflow & Google Healthcare API, leveraging DICOM, FHIR, and HL7 APIs. I quality-engineered an FDA-approved SAMD (Software as a Medical Device) using IEC 62304, IEC 82304, ISO 13485, ISO 14971, and related IMDRF SaMD guidance. Led Engineering activities in a 400+ patient clinical trial.

Chief Technology Officer

Telesocial, Inc. · San Francisco, CA

Built and led a telecom API platform and dozens of mobile and desktop apps with social networks. Integrated our hardware & software platform and apps with telecom companies including Level3, Deutsche Telekom & Vodafone. Integrated apps, API, and back end with Facebook, Twitter, LinkedIn, Box, Dropbox, Salesforce, and others, awarded over 15 patents; along with the CEO, I raised over $13MM in financing.

Chief Technology Officer

Kadoink · San Francisco, CA

Founded and led engineering operations for a social networking-focused communications platform integrated with MySpace. Kadoink was a rich media widget, a web app, with SMS, chatbots, and telephony features to enable communications in social network apps. I raised over $11.8MM in angel and VC financing; led a team of talented engineers, product designers, QA, and operations. I wrote 2 issued patents and exited with founder liquidity.

Senior Director of Engineering

Toyota North America · San Francisco, CA

I led all production systems management and network operations for Toyota.com, Lexus.com, and Scion.com with a team of 30 engineers. I also led the migration from IBM-hosted facilities to the Toyota datacenter; managed daily site operations & release, QA, and 24/7 support with numerous vendors and business units in a high-volume environment in multiple data facilities.

Senior System Engineer Vi

Wells Fargo Bank · San Francisco

I ran wellsfargo.com for 3 years as the lead systems engineer for the Production Systems Group (PSG). Provide leadership for all on-call production support for the bank, serving as a core team of the highest-level systems engineers. I led operations for a 40-person team to identify and resolve production system issues and ensure performance and availability across all platforms at Wells Fargo, the world’s largest internet bank, including the transaction systems for PayPal and Authorize.Net.

Chief Executive Officer

BioExchange · San Francisco, CA

In 1998 and 1999, Alphabit Media spun off eTrato.com (acquired by Quepasa Inc. for $14MM), Mobile Airwaves Inc. (public exit), and BioExchange.com (acquired by Tippit Inc.).

Chief Technology Officer

Mobile Airwaves · San Francisco, CA

In 1998 and 1999, Alphabit Media spun off eTrato.com (acquired by Quepasa Inc. for $14MM), Mobile Airwaves Inc. (public exit), and BioExchange.com (acquired by Tippit Inc.). Mobile Airwaves rebranded as Aquivo and went public on the pink-sheets / OTC market.

Ceo, Cto & Founder

Alphabit Software · San Francisco, CA

Founded a successful, 50-person e-commerce and software development and application service provider in San Francisco, serving over 100 e-commerce and custom auction marketplace systems and relationship commerce-powered sites. Resold and integrated many vendor products into customer solutions using ATG, WebLogic, Intershop, Siebel, F5, Sun, and Oracle, and grew to approximately $5 million per year in revenue. In 1998 and 1999, Alphabit Media spun off eTrato.com ($14MM acquisition by Quepasa Inc.), Mobile Airwaves Inc. (public exit), and BioExchange.com, acquired by Tippit Inc.